Functieomschrijving
Beschrijving
Functieomschrijving - Sales Support Engineer (Mechanical)
As a Mechanical Engineering (WTB) Sales Support Engineer, you are the technical link between Sales and the customer. You ensure that Area Sales Managers can present a convincing, technically sound solution. With a proactive attitude, strong technical knowledge, and excellent CAD skills, you make the difference.
What will you do?
- Design layout solutions that meet high internal standards, technical specifications, and design requirements;
- Monitor the quality of every layout to ensure it exceeds expectations, both internally and for the customer;
- Efficiently manage the entire layout process from start to finish;
- Provide technical advice and explain solutions to customers and Area Sales Managers;
- Maintain customer files in the digital archive and prepare correspondence;
- Review and approve layouts and quotations from a technical perspective, including cost calculations for project execution;
- Coordinate with product managers regarding technical issues and new products;
- Analyze requirements on-site at customer locations and prepare layout designs.
Requirements
Job criteria - Sales Support Engineer (Mechanical)
Education and experience- Higher professional education (HBO) level, preferably in Mechanical Engineering or an equivalent technical discipline;
- 1 to 5 years of experience in a technical support role;
- Demonstrable experience with AutoCAD; experience with 3D-CAD is a plus.
- Strong technical background with an eye for precision and detail, particularly in interpreting and creating layout drawings;
- Excellent communication skills: you are able to clearly convey complex technical information to both sales teams and customers;
- Strong command of the entire layout process: from design and quality control to technical explanation and documentation;
- Affinity with cost calculations, quotation processes, and pre-sales technical approvals.
- Proactive problem-solver with high quality standards;
- Able to manage multiple projects simultaneously without losing focus on customer satisfaction;
- Comfortable working in an international, multidisciplinary environment;
- Willing to travel occasionally to customer locations.
- Availability of at least 32 hours per week.
- Experience with 3D design;
- Experience in mechanical engineering, process installations, or a similar technical B2B environment;
- Experience in advising sales teams and customers on technical solutions.
Salaris
The offer - Sales Support Engineer (Mechanical)
- Salary: Between €3,997 and €6,241, depending on education and experience;
- Flexible working hours: Start time between 07:00 and 09:30;
- Attractive pension scheme;
- 33 days of leave per year (25 vacation days + 8 ADV days);
- Ample opportunities for personal development and career growth;
- Work from home: 1 day per week;
- Travel allowance: €0.25 per kilometer.