Functieomschrijving

Fluent in Dutch? Build Your Career in Portugal!

An international customer support opportunity is available for Dutch speakers interested in working within the fintech and digital banking sector.

Portugal | Remote/Hybrid | Full-Time

The role

Support customers with everyday questions involving payments, cards, banking, investments and account management while delivering accurate and professional service.

What you'll do

— Communicate with Dutch-speaking customers
— Provide information about financial products and services
— Resolve payment, card and transaction enquiries
— Troubleshoot account and app-access problems
— Escalate cases requiring specialised assistance

What we're looking for

— Dutch C1/C2 or native level — mandatory
— English B2 or higher — mandatory
— EU citizenship and valid EU passport — mandatory
— High School Diploma — mandatory
— Customer-focused mindset
— Strong communication skills
— Good problem-solving abilities
— Availability for rotating shifts

Working Hours

— Full-time: 40 hours/week
— Rotational Monday–Sunday schedule
— 24/7 operating environment

Work Setup

Start remotely in Portugal, with a future move to a hybrid working model.

Interested? Send us your updated CV to apply.