Welcome desk trainee

Werkgever:
W Amsterdam
Regio:
Amsterdam
 
Functieomschrijving
Welcome Trainee// Front Office Trainee


Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suite. Our guests can taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever® service, our in-the-know W Insiders and our W Happenings.


W Hotels does not recruit, we cast Talent. W Amsterdam, located at Spuistraat 175 is casting a Welcome Trainee.

Main responsibilities:
  • Providing a fab welcome experience to our guests.
  • Checking guests in, ensuring that all guest preferences are fulfilled and retrieving all necessary guest information
  • Checking guests out and assuring yourself that they had a blast with us
  • Being the first point of contact for guests and providing information of all facilities we have
  • Answering phone calls and emails
  • Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
  • Creating memorable experiences and Whatever/Whenever moments
  • You will be working in a fast paced environment, under pressure, with loud music. Gotta love it.
  • You will be on rotating shifts (early, late and even night).
  • We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
  • Communicating with your team and other departments is key. Couldn’t live without them.
  • Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.


Requirements:
  • Minimum length of internship 20 weeks
  • You must be a student of a hospitality related educational program
  • Fluency in English

Show the world what you got by joining a global community of talent who see the world in a different way. Bring your style and your spirit: We’ll bring a work culture where you can shine. We work hard, we play hard, and we want to inspire you to grow. W talent help our guests live life to the fullest while living their dreams.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
Bedrijfsomschrijving
W Amsterdam vacatures
Split across two unique buildings, a former Telephone Exchange building and a Bank, W Amsterdam is an intriguing design mix of heritage and contemporary where nights never end and the pulse is set high with a full calendar of exclusive W Happenings.
A magnificent icon where our guests step inside the W Amsterdam and go straight to the top and check in at our rooftop W Living Room. Experience the innovative design and luxury of our 238 stylish guestrooms, including 25 suites, three WOW suites and two lavish Extreme WOW Suites.
Get in on the fun and transform your dreams into reality. Apply now and Deliver Whatever/Whenever to our guests, Connect to the Extraordinary & Surround yourself with what’s new/next.
 
 Kernwoorden