Operations supervisor, fo expert

Werkgever:
Moxy Schiphol Hotel
Regio:
Hoofddorp
 
Functieomschrijving
HANDS OFF WE GOT THIS!


#ATTHEMOXY Amsterdam Schiphol Hotel will is looking for YOU


Allround Moxy Agent/Host Attendant Fulltime


Be part of our TEAM! The Moxy Front Desk Attendant is a position with a wide range of working environments. You are the Host in the reception + lounge area, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver…that’s you! You are the welcoming force in the hotel, the FUN HUNTER in WOW-ing our guests, YOUNG AT HEART suggesting guests what to do and you are PLAYFUL.


Your day will consist of:


* Coaching & training the teammembers. We like to lead by example.
* Working together with the team to deliver exceptional experiences to our guests
* Process all guest check-ins by confirming reservations, assinging room, and issuing and activation room key.
* Welcome and acknowledge all guests according to company standards, anticipate and adress guests' service needs; thank guests with genuine appreciation.
* Process all payment types such as room charges, cash, checks, debit or credit
* Process all check-outs including resolving and any late and diputed charges
* Answer, record and process all guest calls, messages, requests, questions or concerns
* Supply guests with directions and information regarding property and local areas of interest
* Serving beverages & food to our guests, making recommendations when appropriate
* Keeping your work area clean and organized, be aware of the foofd & safety program (HACCP)
* Taking care of the equipment used
* Guiding your team and making sure there is a great work environment
* Sharing your knowledge about unique discoveries with our guests


# A Moxy shiftleader is basicly doing everything, with strong focus on the Front Office.
# Apply now for this amazing job


You…


• Are a FUN HUNTER, STYLISH and LIGHTHEARTED
• Are a team player
• Have a passion for hospitality
• Can communicate in English (Dutch is a plus, not a must)
• Experience with Opera and Micros is considered as an advantage
• Bring your personal STYLE to every experience
• Are available to work both weekdays and weekends in different shifts (morning evening and night shifts)
• Are ready to take a BIG challenge to further develop yourself


We…


• Offer you a great place to work in a completely new and diverse team!
• Offer a second family with a work hard, play hard kind of mentality
• Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)
• Have a special Associate Discount Rate in all Marriott Hotels worldwide
• Offer you of course a nice salary around €2.244,00 gross per month
Bedrijfsomschrijving
PLAY ON


Ready for a good time? Moxy Hotels makes that easy with the heart of a boutique hotel and an appetite for adventure. There’s a drink waiting for you with your room key and someone at the bar that wants your number. Moxy is for play... Jenga, karaoke, maybe a little game of spin the bottle? Here, you can get away with it.
Plus, the WiFi is speedy, beds cushy and freshly made, but more importantly, the bar is always open and the crew is always on. Whether you’re staying for the night or a nightcap, Moxy is your place to PLAY ON.


WE WANT YOU TO HAVE IT ALL


You’re new in town and you want to make a trip to remember. We totally get that. So we’ve made sure the time you do spend at the Moxy is jam packed full of more fun than you thought you could have at a hotel. From yummy snacks and drinks, to games, to art, to secret hiding spots, to comfy couches to doze off in. Our lobbies are like living rooms with a bartender. Our guest rooms are like a cozy clubhouse you never want to leave, where you curl up in soft sheets, stream your favorite movie from our white-hot WiFi and cocoon for as long as you want. Because, #atthemoxy we want you to have it all.


WE’VE MADE SURE WE LOOK DAMN GOOD


We’ve done our homework. Or rather we gave it to some of the best design teams around. We asked them to get nosy and discover what people love, play with or couldn’t care less about, while at a hotel. That’s how we found out that most people never use their closets. And, while we’ve kept room for your stuff, we nipped more than a few solid inches for a sweet 42” TV and an even sweeter bed.
We also discovered that, like us, most people won’t waste a moment on instant coffee. That’s why we brew fresh joe downstairs in the lobby. There we’ve got you covered 24/7, with grab- and-go bites, low tech play time, and crafted cocktails. #atthemoxy there’s everything you would expect, and plenty you wouldn’t, from a boutique hotel.