Duty manager intern

Werkgever:
Holiday Inn Express Amsterdam - North Riverside
Regio:
Amsterdam
 
Functieomschrijving
WOULD YOU LIKE TO BE PART OF A FAST - GROWING ORGANISATION?


JOIN US AS DUTY MANAGER INTERN AT HOLIDAY INN EXPRESS AMSTERDAM NORTH RIVERSIDE




ABOUT HOLIDAY INN EXPRESS

At Holiday Inn Express® hotels we keep it simple and smart. As IHG's biggest hotel brand, we’re first choice for the increasing number of travellers who need a simple, engaging place to rest, recharge and get a little work done. We offer everything guests need and provide more where it matters most. We believe travel should be without hassle and complication. But we also believe travel should have more to offer, such as faster check-in and everything needed for a great stay within arms’ reach.





THE POSITION

As a Duty Manager Intern, you will gain hands-on experience in various aspects of hotel operations, including front desk, housekeeping, and food and beverage.

During your internship, you will work closely with our experienced team to learn about the day-to-day operations of a hotel, including managing guest requests, coordinating with other departments, and ensuring guest satisfaction. You will also have the opportunity to assist with special projects and events.

The ideal candidate for this role is a quick learner with excellent communication and problem-solving skills. You should be able to work well under pressure and be comfortable working in a fast-paced environment. A passion for hospitality and a desire to learn and grow in the industry is a must.


YOUR KEY RESPONSIBILITIES
  • Helping with checking in and out guests.
  • Assisting with the planning and execution of events and conferences.
  • Helping with valet-parking.
  • Assisting with the day-to-day operations of the hotel.
  • Providing excellent customer service to guests.
  • Responsible for room checks, duty and safety reports.
  • Assisting with the management of hotel staff.
  • Assisting with the management of hotel inventory and supplies.




HOW YOU’LL DO IT
  • Working in a dynamic work environment where no day is the same.
  • Being a warm and helpful communicator and being guest-oriented.
  • With a love for structuring.
  • Working independent and flexible.
  • Being a wonderful team player and being proactive.
  • With a critical eye for details.




WHAT YOU’LL BRING
  • You are following a vocational education or MBO/HBO degree in Hotel/Hospitality, with the necessary practical experience in the direction of hotels or hospitality, with the necessary practical experience.
  • You love the IHG brand and live and breathe the values: we put people first, pursue excellence, embrace change, act with integrity, and serve our world.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail.
  • Flexibility to work weekends and holidays.
  • Proficient in Microsoft Office and other relevant software.
  • Previous hospitality or customer service experience is a plus.




WHY THIS INTERNSHIP AT HOLIDAY INN EXPRESS AMSTERDAM NORTH RIVERSIDE
  • Working from a beautiful location, as all our hotels are well designed.
  • A culture where great colleagues become true friends.
  • Your personal development is taken seriously. You have the possibility to grow within our diverse hotel brands and our headquarters. You'll be regularly informed of vacancies and are free to apply internally.
  • Plenty of room for your ideas and creativity - your vision is important to us.
  • Diversity in the work and tasks and getting involved in projects.
  • Internship allowance of €420 per month.
  • Travel allowance of €80 per month.
  • Employee discounts in more than 8000 hotels, for you and your family.
  • We care for you and via Empowr. we aim to foster your personal well-being with diverse resources.



ABOUT ODYSSEY

We're The Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott International, interContinental (IHG), and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality. At Odyssey our story is your story.




ODYSSEY CULTURE

You’ll be joining a fast-moving, ambitious, and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we'll be a good fit. We pride ourselves with a collaborative mindset.




INTERESTED?

Please apply via this vacancy and our colleagues of the Talent Team will contact you as soon as possible.

We look forward to receiving your application!
Bedrijfsomschrijving
Welcome to Holiday Inn Express Amsterdam – North Riverside!


On the northern shore of the IJ-lake, a 45 meter high rise contains the second largest Holiday Inn Express hotel of Europe. With its 438 rooms and a great view over the city of Amsterdam, it is loved by both business travelers and tourists. Small ferry boats take you to Amsterdam's central station and the city centre in just a few minutes.


Come enjoy the view and have a drink!