Housekeeping room attendant

Werkgever:
Waldorf Astoria Amsterdam
Regio:
Amsterdam
 
Functieomschrijving
Welcome to the timeless luxury world of Waldorf Astoria
Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of sincerely elegant service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Talent we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.


A Housekeeping Room Attendant with Waldorf Astoria Hotels & Resorts is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?
As a Housekeeping Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Housekeeping Room Attendant would also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships


Who are we looking for?
A Housekeeping Room Attendant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Eye for detail
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Good knowledge of the English language (spoken)
  • Candidate must be in the possession of a valid residence and working permit for the Netherlands
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Hotel experience
  • Experience in a similar position


What will it be like to work for Waldorf Astoria Amsterdam
Waldorf Astoria Amsterdam opened in May 2014. You are a part of a young dynamic team and working at one of the top luxury hotels in Amsterdam. As Waldorf Astoria Hotels & Resorts is a part of the Hilton Worldwide Hotel Group lovely benefits will apply, like discount on hotel rooms and Food and Beverage.
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the new colleague we are looking for.


What benefits will I receive?
  • You will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well.
  • 50% discount on Food & Beverage
  • Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain
  • Cross training
  • Referral bonus across Hilton Hotels in the Netherlands
  • Yearly departmental team outing
  • Hilton University offers more than 2500 e-learnings


We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.


Bedrijfsomschrijving
Waldorf Astoria Amsterdam opened its doors on May 1st 2014.
Inspired by timeless Dutch history, Waldorf Astoria Amsterdam brings the legendary Sincerely Elegant Service to a storied and unforgettable destination. Once wealthy patrician houses built during the Golden Age, Waldorf Astoria Amsterdam is situated on the Herengracht, enjoying a prime location in the city’s most beautiful and oldest canal setting.


All 93 elegant spacious rooms and suites offer views over the Herengracht canal or the private courtyard garden, and feature a wealth of modern amenities and thoughtful touches to make the guest stay memorable.


Guests can dine in style in our sophisticated 2-Michelin star fine dining restaurant Spectrum, or in our Peacock Alley restaurant, where you can savour exquisite international cuisine.


The wonderful, luxurious and relaxing Guerlain Spa can be found on the ground floor. This is the first spa in collaboration with Guerlain in the Benelux region and receives yearly awards since its opening.


All these outlets and more are staffed with amazing people who are always looking for new vibrant minds to strengthen the team and together provide the Sincerely Elegant Service.