Receptionist

Werkgever:
The Hoxton
Regio:
Amsterdam
 
Functieomschrijving
We are looking for a so-positive-it's-infectious Receptionist to join us.


Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.


Reporting to our Front Office Manager you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return.


What’s in it for you…
  • 25 holidays (plus bank holidays), pension, competitive salary, and nifty rewards for going the extra mile and living our values
  • Free lunch before payday as a treat at the end of the month
  • Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands
  • Training to get you settled into your role, learning academies to broaden your skill set and development that helps you think, make and thrive at work
  • Time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!


What you'll do...
  • You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
  • Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to




What we're looking for...
  • It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to
  • Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
  • You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
  • You’re not precious. We leave our egos at the door and help get shit done
  • You’re up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together, we’d have a good time and share a few laughs
  • You want to be part of a team that works hard, supports each other and has fun along the way


More about us…
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Bedrijfsomschrijving
Homey & Layered


The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.


The Hoxton, Amsterdam is located on Herengracht with beautifully designed 111 bedrooms, a vibrant public area and Lotti's, our buzzing neighbourhood restaurant. The menu features an internationally inspired brasserie style cuisine with fresh, locally sourced ingredients. During the day, Lotti's is a place to meet, relax or work, and from Friday to Sunday the bar plays host to local DJ talent.

We're now building a series of hotels in our favourite places, finding new and exciting neighbourhoods to open our doors in. The second Hox opened in Holborn, the third in Amsterdam, our fourth in Paris and we just opened our doors in Williamsburg and Portland. Whilst we're going from one hotel to many we don't want to become a chain and we don't want our organisation to become a huge machine. There's no hierarchy here, not in the hotels or in the office. We like team players, who work hard and have fun.

It's an exciting time to be part of The Hoxton, which is growing and evolving with a young team who are passionate about everything they do.
 Kernwoorden