Housekeeping and quality management trainee

Regio:
Amsterdam
 
Functieomschrijving
At our large hotel and event venue in Amsterdam, the high level of service comes first. That means that you manage the outsourced cleaning staff and ensure that our rooms are always perfectly clean for our (VIP) guests. As a Housekeeping and Quality Management Trainee, you will experience the dynamics and hectic pace of the day with a smile. At Mövenpick we make moments, do you?


Be limitless
You have an eye for detail so checking rooms and general areas is something you enjoy doing. In doing so, you guarantee the quality requirements and standards of our organisation. You act as a liaison between different departments and make sure everything runs smoothly. There are no limits to your abilities. Is something broken in the room? Then let the technical department know. Is there a room drop? Then you help the reception with this. All to make sure our guests have an unforgettable stay with us. There are no limits to your abilities. In addition, you will be:
  • available MBO or HBO student for a minimum of 20 weeks, 5 days a week;
  • checking and maintaining contract agreements with the various cleaning and facility companies;
  • checking invoices from the outsourced companies;
  • control and making reports of the room- and public areas checks. With a Quality Control System you track how the outsourced company full fill their tasks. If necessary, you have to see what kind of opportunities there are for improvement;
  • in contact with different department, such as technical service on repairs;
  • flexible. You work together with the Manager on Duty and Front Office department. If there are complaints you will inform the housekeeping supervisors;
  • responsible for ensuring that all VIP guests have an unforgettable stay;
  • responsible for the linen room; ensuring all 130 employees have a clean and tidy uniform.


In this position, you will work different shifts. The shifts start at 07.00, 08.00 or 09.00. You are open to working in the weekends.


Proud to present
Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.


And you provide that experience with a team of three colleagues, Facility Manager, Service Manager and the linenroom attendee in our beautiful 4-star hotel located in Amsterdam overlooking the river IJ. With a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. Through the emergence of ijVENUES, Amsterdam’s new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel. In short: we have it all.


"The true success of a hotel is not just in providing a comfortable bed and a good meal, but in creating an experience that leaves a lasting impression on our guests." – Front Office manager Mövenpick


Don’t work. Do what you love instead
You are passionate about giving good service and maintaining the hygiene of our public areas and rooms gives you energy. If this means managing and coordinating our outsourced dishwashing or cleaning staff, you don't mind and see it as a challenge. Meanwhile, you also engage in conversations in the linen room with employees and ensure that everyone receives their washed uniform at the start of their shift. You must have:
  • passion for Hospitality;
  • fluent written and spoken knowledge of the English language, and preferably the Dutch language as well.


We offer
Of course, we want you to have an optimal experience at Mövenpick. That is why we are offering:
  • a trainee allowance of €750,- per month (including study- and travel allowance);
  • 38-hours work week;
  • a night-shift allowance of 20% and a Sunday allowance of 5%;
  • national and international opportunities for growth and (cross) training possibilities;
  • a uniform, laundry service and meals;
  • discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & HR-Group hotels;
  • recruitment bonus for a new colleague;
  • 50% F&B discount at various hotels in Amsterdam with the F&B discount card;
  • various staff outings.


This is the right time to say yes
You see it as a challenge to put a smile on the face of all guests visiting our hotel? Then do not hesitate any longer: send us your motivation letter and CV, or if you have any questions you can contact the HR Office via (klik op de solliciteer button) or by phone at +31 (0)20 519 1222.


If it is a match, you will be interviewed by a member of the HR department and Facility manager. Are you ready?


Bedrijfsomschrijving
Mövenpick Hotel Amsterdam City Centre opende haar deuren in september 2006. Het hotel is gelegen aan het 'IJ' tussen de Passengers Terminal en het "Muziekgebouw".
Mövenpick Hotel Amsterdam is een modern 4 sterren hotel en biedt 408 luxe gastenkamers en 1000m2 Conferentieruimte verdeeld over 11 state of the art banquetzalen in het hotel. Onze gasten hebben ook toegang tot de Fitness & Wellness. Andere faciliteiten in het hotel zijn het restaurant dat plaats biedt aan 250 personen, een bar en roomservice. Mövenpick Hotel Amsterdam is een partner van IJvenues. Ga voor meer informatie naar Mövenpick Hotel Amsterdam City Centre (movenpick.com) & IJvenues.com.


Mövenpick Hotels & Resorts is in 2018 overgenomen door Accor als een perfecte fit om hun aanbod van upscale merken uit te breiden. Sinds Movenpick in 1973 in Zwitserland werd opgericht, heeft het merk zijn internationale aanwezigheid uitgebreid en heeft het vandaag 20.000-plus kamers in meer dan 100 Mövenpick-hotels in Afrika, Azië, Europa en het Midden-Oosten. Ga voor meer informatie naar Accor.com


Bij Mövenpick "We make moments" voor onze gasten, maar vinden we het net zo belangrijk om ook mooie momenten te creëren voor onze medewerkers. We luisteren naar hen, betrekken hen erbij en waarderen hen, dit alles om samen een aangename werkomgeving te creëren.


De Mövenpick Hotels in Nederland zijn eigendom van de HR Group, een van de grootste en snelst groeiende hotelketens in Duitsland. Hun hotelportfolio is breed gediversifieerd, van zakenhotels in de buurt van beurzen en luchthavens, tot centraal gelegen stadshotels of hotels en resorts in toonaangevende vrijetijdsbestemmingen. Het omvat een portefeuille van meer dan 9500 hotelkamers in Duitsland, Zwitserland, Nederland, Polen en Spanje een minerale bron, twee drankenleveranciers en verschillende online winkels, alsmede dienstverlening in IT en Vastgoed. Meer informatie is te vinden op hrg-hotels.de
 Kernwoorden