All-round f&b and front-office (full-time)

Werkgever:
Hotel The Craftsmen
Regio:
Amsterdam
 
Functieomschrijving
Ambassador at Hotel The Craftsmen
As an Ambassador at Hotel The Craftsmen, you will be a true insider, both within and outside the hotel. With a heart for hospitality, you will strive to exceed our guests' expectations, working across various roles to create lasting memories. An Ambassador's role is not confined to a specific job description but involves a versatile approach to all aspects of guest experience.


Hotel The Craftsmen
Located in a historical monument, Hotel The Craftsmen offers 14 unique rooms, each celebrating a different historical craft. From the Boat Builders Signature Suite and the Cartographers Double Deluxe Room to the Bookbinders Single Room and the Airplane Builders Loft, our hotel is often described as a living museum, inspiring many with its innovative design.


The Craftsmen Kitchen
The Craftsmen Kitchen is the perfect spot for takeaway coffee, juice, snacks, or sandwiches. Our aim is to become the favorite sandwich shop for locals, travelers exploring our beautiful city, and guests of Hotel The Craftsmen.


Your Role as an Ambassador
As an Ambassador, you will have a multifaceted role, including responsibilities such as:
  • Managing breakfast service and ensuring it is delightful.
  • Handling reception duties, including checking guests in and out.
  • Supervising the cleanliness of rooms and ensuring housekeeping standards are met.
  • Providing exceptional guest recommendations and organizing special extras for occasions.
  • Serving beverages to guests after a long day of sightseeing.
  • Running shifts in our sandwich store, ensuring smooth operations.
By excelling in these diverse tasks, you will play a key role in maintaining our high standards of guest satisfaction and hospitality.




Who Are You?To be a successful Ambassador at Hotel The Craftsmen, you need to have a blend of skills and attributes that align with our commitment to excellence. You should possess:
  • Strong organizational skills and keen attention to detail.
  • A proactive attitude and flexibility in setting priorities.
  • Curiosity, adventurousness, and a willingness to learn.
  • A passion for the hospitality industry, coupled with the best hospitality smile.
  • Independence and confidence in your abilities.
  • A deep appreciation for design and culture.
Bedrijfsomschrijving


Hotel The Craftsmen is een bekroond boutique hotel met 14 kamers, gelegen in het stadscentrum van Amsterdam. Ons hotel, gevestigd aan Singel 83 in een historisch pand, straalt charme en persoonlijkheid uit. Het biedt onze gasten een authentieke Nederlandse ervaring. Elk van onze 14 kamers toont een ander ambacht uit de Nederlandse geschiedenis, van de houtbewerker tot de boot- of vliegtuigbouwer, waardoor elk verblijf bijzonder wordt.


Ons boutique hotel behoort tot het luxe segment en staat momenteel bekend als het beste hotel in Amsterdam volgens de reizigers van TripAdvisor. We hanteren hoge normen en streven ernaar om alle verwachtingen van onze gasten te overtreffen. Het hotel is gevestigd in een historisch, monumentaal pand en biedt een mix van unieke kamerontwerpen, luxe voorzieningen en, het belangrijkste, uitzonderlijke gepersonaliseerde service verzorgd door ons levendige en gemotiveerde jonge team.