Community host intern

Werkgever:
The Social Hub Rotterdam
Regio:
Rotterdam
 
Functieomschrijving
Come reimagine hospitality with us as our new superhost of our Rotterdam location! 
Your Mission Should You Choose To Accept It… 
As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Rotterdam-location will become a raving fan of TSH instantly! 
In Case You Don’t Know Who We Are: 
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
  • You make sure everyone gets a warm welcome as soon as they walk in
  • You’ll help our guests at our self-check-in kiosks (we have no reception desk)
  • You get to stretch your F&D skills by preparing and serving a variety of local dishes
  • Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next
  • You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party
  • Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift
  • You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!)


Who You Are
  • You’re currently enrolled in a University
  • Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business
  • Enjoy receiving and taking responsibility and you can work independently
  • You have a flexible, hands-on, motivated and positive approach
  • You’re an octopus that loves to get your dexterity skills into action
  • You love responsibility and handle stressful peak periods like a pro
  • Fluent in English and Dutch – Know any other languages? The more the merrier! 
  • Hard working, responsible and a “let’s do this!” mentality
  • You must be studying within the EU
What We Offer
  • An amazing work environment with a fantastic vibe and lots of positive energy
  • On the job coaching and guidance
  • Monthly compensation for your internship
  • The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
  • A first glimpse into the world of Hospitality with one of the most innovative players in the market
  • Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
  • A wonderful workplace to call home with, dare we say it, fun colleagues
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Bedrijfsomschrijving
We bring the bold together:
The Social Hub -previously known as The Student Hotel- is much more than a hotel. In our boundary-blurring spaces we bring together a new generation of bold change-makers to connect, learn, stay, work, and play. Creating memorable experiences for our community of hotel guests, students, creatives, enterprising minds and anyone in between.


The future of hospitality; ever since 2012, we have welcomed the curious into our community. Along the way, we've redefined student accommodation and what hybrid hospitality really means. Whether you’ll work in one of our hotels or at The Hub – you help us build a home, an office space or a great memory for anyone from all over the world. So come join the future of hospitality. We move fast and we put our heart into everything we do. We’re a bunch of incredibly fun, quirky and ambitious people with a whole lot of fresh ideas — and we think you’ll fit right in.


At The Social Hub we live by our values. We are Curious, Conscious, Bold, Entrepreneurial and a Fun bunch.
  • We are CURIOUS: We believe in lifelong learning.
  • We are CONSCIOUS: We make responsible, purposeful decisions that have a positive.
  • We are BOLD: We take a stand. We are change-makers.
  • We are ENTREPRENEURIAL: We take the initiative, challenge the status quo and question things.
  • We are FUN: We play with a wink and never take life too seriously.
Be you:
We believe that there is room for everyone. We are all different and each of us brings something unique to the table that helps us build that community-feel that drives the success of The Social Hub. We celebrate diversity, we strive to always be inclusive, and we know this is an ever-changing and ongoing journey. So, we make sure we stay educated—we organize workshops, webinars, and get-togethers, together with the help from our (internal) networks and our external partners. After all, we are all connectors and life-long learners.
Working at The Social Hub is all about professional challenges, personal development, career growth and fun. What makes working here different? We truly care about our people.


Yes, we’ve got huge ambitions, but we believe in them like nothing else. Are you ready to be part of our connected community?