Welcome to The Usual, the design hotel and F&B hotspot you’ve been waiting for. Our incredible design hotel offers more than just accommodation – it provides a warm and inviting atmosphere where guests are treated like friends.
Forget about the word ''intern''. We care about who you are and what values you bring to the table. We are seeking an ambitious personality to join our operations team based in the support office. You enjoy traveling, as we spent most of our times working in our hotels based in Rotterdam, Brussel, Amsterdam and hopefully soon Florence. Are you interested in gaining a deeper understanding of hotel operations including a purpose? Both, on the strategic side of things, but also day to day? Energized by people and thrive in high pace environments? Do you prefer meaningful and deeper conversations over scripted and standardized ones? You prefer wearing your personal clothing over a formal uniform? Join us at The Usual group. Be you with usWe're committed to being a hotel that won’t treat the planet like a hotel. We think that travel can be a force for good. Our solution-oriented group of optimists is committed to offering welcoming city trips that empower and inspire our guests, our colleagues, and the locals to do good, every step of the way.
At our workplace, we foster an empowering environment where individuals are encouraged to unleash their full potential. Our team embraces a warm and welcoming atmosphere, creating a sense of belonging and support for everyone. Collaboration is at the heart of our culture, as we believe that great achievements are made through teamwork and shared ideas. We are a game-changing company, constantly pushing boundaries and challenging the status quo of traditional hospitality. Join us in making travel accessible to all and experience a workplace where being your authentic self is celebrated. The roleYou enjoy traveling, as we spent most of our time working in the hotels. Every day is different. One day you will find yourself involved in projects impacting employees; uniforms, optimization of tools and systems, (co) facilitating trainings & challenging 1:1 conversations. The other day you will find yourself analyzing guest reviews, facts and figures around guests and, or hotel performance. The next day, you will find ourselves involved in operational challenges or a crisis situation or speaking about our company’s 5-year plan.
As part of your daily responsibilities, you will be engaged in:
(Co) develop and execute strategies, projects and activities impacting guests, employees and P&L.
Collaborate with different departments to ensure smooth and consistent processes, including coordination with people & culture, brand, ESG, maintenance, housekeeping and F&B among others.
Assist in monitoring budgets, forecasts, and reports, providing valuable insights and recommendations to optimize performance.
Assist support office in their development and implementation of sustainable operational practices, including waste reduction, energy conservation, water management, and responsible sourcing.
(co) facilitate trainings impacting hotel employees, guests or P&L.
Optimize and streamline operations software to remove friction and reduce workload for our teams
Create presentations on (y) our deliverables and maintaining documentation.
Taking ownership over various operational subjects to improve hotel operations.
Your superpowers and requirements
Emotional intelligence
Currently pursuing a degree in hospitality management or a related field.
Adaptability and flexibility to work in a dynamic and fast-paced environment.
Strong communication skills, both written and verbal, with the ability to collaborate effectively with diverse stakeholders.
Detail-oriented and critical mindset with a focus on quality and the ability to identify areas for improvement.
Proficiency in Microsoft Office, Excel and PowerPoint is a must..
Enthusiastic team player with a proactive and problem-solving attitude.
Preferred Residence location: The Hague or Rotterdam or Brussel.
Available for 4-6 months.
What's in it for you?
€500,- gross internship allowance per month;
Staff food included
5 holidays to relax and unwind throughout the year
Personal development opportunities;
Dedicated mentor contributing to your (and our) success. Next to daily coaching opportunities, we have a monthly performance check in and bi-monthly focus session where we reflect on the progress towards your goals;
Opportunities to develop and improve your leadership skills;
The opportunity to join an innovative, sustainable, international hospitality group that’s committed to not just building new hotels but building a brand;
Opportunities to stay after your internship;
The opportunity to join an innovative, sustainable, international hospitality group that’s committed to not just building new hotels but building a brand
Are you fond of your coworkers and enjoy spending time with them? Join us for get-togethers, which include food and beverages, to further strengthen those connections
Personal coaching based on (y)our goals, development and ambition
Discount for you and family while enjoying time off (relax, eat, sleep, meet, and play) in our hotels
Joining our team will give you the unique chance to be part of a major transformation in hospitality, leaving a long-lasting impact
Extra time off to volunteer with our charities.
How we workWe are proud to be an equal opportunity workplace. We strive to be open, honest, and inclusive, and we believe that these values are essential for everyone to be their best selves. We don't believe in a one-size-fits-all approach - we want to hear about your passions and help you build a career that fits your needs! There is freedom for growth, change, and defining our culture together. Contact informationDo you have questions? Please don’t hesitate to reach out, we can’t wait to meet you! You can reach out to our People & Culture department (klik op de solliciteer button) (klik op de solliciteer button) +31 6 46 56 56 56.
BedrijfsomschrijvingGood things happen at The Usual.
When it comes to the perfect city stay, The Usual playbook is anything but usual. Come for the well-considered design hotel experience. Stay for the warm atmosphere, where guests feel like friends. Every aspect of The Usual is driven by experience: human, energetic, and social.
Together, we believe we can create a welcoming, deeply inclusive atmosphere that leaves both guests and colleagues with a genuine sense of belonging and a real home-away-from-home feeling of comfort. Embrace the opportunity to showcase your unique personality, love for your city and passion for travel while delivering top-notch service - let's make every interaction memorable.
Whether you’re a guest, team member, or local - good things happen at The Usual.
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