Human resources intern (dutch required)

Werkgever:
Waldorf Astoria Amsterdam
Regio:
Amsterdam
 
Functieomschrijving
A few words from Meike, our current Human Resources Intern:
"As HR we do our upmost best to also provide 5 star service to our Team Members. The happiness we see in our Team as we sincerely want to assist them, is amongst others what makes me thrilled to come here every day!"


Welcome to the timeless luxury world of Waldorf Astoria


Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Trainee we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.


Starting date : July/September 2024


As a Human Resources Intern for Waldorf Astoria Amsterdam you will be responsible for ensuring consistent quality of customer service is provided to the guests and team members in accordance with the Waldorf Astoria True Service Standards.


What will I be doing?
Human Resources:
  • Assist with the providing and administration of internal trainings and update the QA matrix
  • Assist in the recruitment process, by pre selecting, interviewing candidates and communicating with the relevant HOD
  • Preparing the paperwork for new employees in a welcome package and provide the introduction
  • Process employee information in relevant systems with regards to in and outflow
  • Projects in co-operation with the Human Resources Manager, related to process improvement
  • Strategically review the team member satisfaction and look at tools on how to improve
  • Prepare the monthly birthday calendar and hand out birthday cards and gifts
  • Choose our yearly birthday gift
  • Organize Team Member events (Christmas, Sinterklaas, Easter)
  • Play a supporting role in our Care Team


What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Authorization to work in the Netherlands
  • Good time management and organization skills
  • Creative and flexible
  • Fluent in Dutch and English
  • Hard working
  • Team player
  • Strong communication skills
  • Assertive and proactive
  • Computer literate


What benefits will I receive?
  • The internship is paid 800 euros monthly
  • As an employee you will become a member of the GO Hilton program, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well.
  • 50% discount on Food & Beverage
  • Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain
  • Cross training
  • Yearly departmental team outing
  • Hilton University offers more than 2500 e-learnings


We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.


Bedrijfsomschrijving
Waldorf Astoria Amsterdam opened its doors on May 1st 2014.
Inspired by timeless Dutch history, Waldorf Astoria Amsterdam brings the legendary Sincerely Elegant Service to a storied and unforgettable destination. Once wealthy patrician houses built during the Golden Age, Waldorf Astoria Amsterdam is situated on the Herengracht, enjoying a prime location in the city’s most beautiful and oldest canal setting.


All 93 elegant spacious rooms and suites offer views over the Herengracht canal or the private courtyard garden, and feature a wealth of modern amenities and thoughtful touches to make the guest stay memorable.


Guests can dine in style in our sophisticated 2-Michelin star fine dining restaurant Spectrum, or in our Peacock Alley restaurant, where you can savour exquisite international cuisine.


The wonderful, luxurious and relaxing Guerlain Spa can be found on the ground floor. This is the first spa in collaboration with Guerlain in the Benelux region and receives yearly awards since its opening.


All these outlets and more are staffed with amazing people who are always looking for new vibrant minds to strengthen the team and together provide the Sincerely Elegant Service.
 Kernwoorden