Front office intern

Werkgever:
The Rebyl Nijmegen A Tribute Portfolio
Regio:
Nijmegen
 
Functieomschrijving
ABOUT THE REBYL
Dive into a daring utopia where the pulse of Nijmegen beats with a different rhythm, where the air is charged with rebellious thinking and transcendent ambition. The Rebyl is not just a place; it's a movement. A space where the spirit of the young city dweller finds its echo in every corner, where man and man meet, rebel and scholar, and talent collides with education to forge something extraordinary!

ABOUT ODYSSEY
We are The Odyssey Hotel Group, Europe's most ambitious hotel operator and the team behind many well-known global hospitality names. We partner with Marriott, Intercontinental (IHG) and Accor to develop exceptional properties for a variety of brands, from Holiday Express to Marriott's Autograph collection. Powered by over 800 employees and supported by ActivumSG as our largest shareholder, our goal is to create beautiful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture where our teams are empowered to be masters of the art of hospitality.

ODYSSEY CULTURE
You will join a fast, ambitious and successful team that is turning the industry we love upside down. If you thrive on responsibility, share a passion for good service, and work together naturally, we're a good fit. We pride ourselves on our collaborative mentality.


THE POSITION
As a Front Office Intern, you will be the first point of contact in the hotel four our guests. You’ll give a warm welcome and ensure a smooth check-in process, in line with our brand standards. In addition, you are open to answering questions, handling complaints, and offering assistance where needed. Together with the Front Office Team, you’re always looking for the personal connection with our guests to make their stay as unique as possible.
In addition to your daily Front Office tasks, there’s plenty of room for your own input and projects. We’re always curious to see how you get the best learning experience during your internship.




YOUR KEY RESPONSIBILITIES
  • Providing a smooth check-in and check-out process for our guests at all time.
  • Handling complaints.
  • Maximizing room occupancy and using up-selling techniques to promote hotel services and facilities.
  • Promote hospitality within our hotel standards.

HOW YOU’LL DO IT
  • Having a creative and warm personality and know-how to connect with guests and colleagues.
  • Being representative and guest-oriented.
  • Thinking out of the box to create unique experiences.
  • With a love for structuring a bit of chaos.
  • By being a great team player and having a proactive attitude.
  • Showing effective communication and interpersonal skills.

WHAT YOU’LL BRING
  • Currently enrolled in an MBO/HBO degree in Hospitality, Tourism, or a degree in another relevant field of study.
  • Affinity with hotels and hospitality.
  • Fluent in English, and preferably in Dutch.
  • EU/EEA national and enrolled in a Dutch institution as we cannot provide visas, permits, or sponsorships.

WHY THIS INTERNSHIP AT THE REBYL
The advantage of joining via Odyssey means that you’ll be empowered to be your absolute best. Together we grow. You get the opportunity to grow to our other brands and headquarters.
  • Opportunity to work in a dynamic international work environment and be part of our experienced team.
  • Your personal development taken seriously with many training opportunities and potential career planning.
  • Room for your ideas and creativity.
  • Internship allowance of €420 per month.
  • Travel allowance of €80 per month.
  • Free lunch in our staff canteen every day.
  • Employee discounts in more than 8000 hotels, for you and your family.
  • We care for you and via Empowr. we aim to foster your personal well-being with diverse resources.


INTERESTED?
Please apply via this vacancy and our colleagues of the Talent Team will contact you as soon as possible.
We look forward to receiving your application!
Bedrijfsomschrijving
De voormalige meisjesschool OPUS aan het Vierdaagseplein in Nijmegen ondergaat een transformatie. In opdracht van Lingotto transformeren wij samen met Ventimon Elektrotechnisch bedrijf en Van Delftgroep het statige schoolgebouw naar een viersterrenhotel dat de naam 'The Rebyl' gaat dragen. Het wordt onderdeel van de Amerikaanse hotelketen Marriott International.
De entreepartij en hal met trappenhuis blijft behouden en dient straks als hotellobby. Aan de achterzijde van het hotel wordt nieuwbouw gerealiseerd met een houten gevel. Het gebouw wordt verduurzaamd met nieuwe isolatie, zonnepanelen, duurzame installaties en er is veel aandacht voor biodiversiteit. Denk hierbij aan groene daken, vogelnestvoorzieningen voor ca. 100 vogels zoals mussen, gierzwaluwen en vleermuizen.
Het 4-sterren hotel krijgt 97 kamers en suites en een café-restaurant. Naast de boutique gym zijn er vergader- en eventruimtes, gelegen aan de groene binnentuinen van het gebouw.
Na de bouwvak zijn wij gestart met de transformatie en is inmiddels in volle gang. Wij verwachten in het tweede kwartaal van 2024 het gebouw op te leveren aan Lingotto.
 Kernwoorden