Duty manager intern

Werkgever:
Courtyard by Marriott Amsterdam Arena Atlas Hotel
Regio:
Amsterdam
 
Functieomschrijving
As a Duty Manager Intern at the Courtyard Amsterdam Arena Atlas you will be a member of a great team where everyone is just as important as the other.
We are looking for a person who wants to be apart of developing our hotel.
As a Duty Manager Intern you report to the Operations Manager and Hotel Manager.


Main tasks and responsibilities
  • You are a real ambassador for the hotel and you support various departments during busy moments;
  • You work proactively and try to handle various matters as well as possible.
  • Among other things, you will be dealing with complaint handling or solving various problems.
  • Especially where guest satisfaction is of paramount importance;
  • Quality control of the rooms and suites;
  • Recognizing VIP guests on a daily basis and alerting the rest of the team;
  • Responding to online guest feedback;
  • Analyse guest feedback, determine points for improvement and implement accordingly;
  • upervising the general well-being of the hotel, hotel guests and employees;
  • Guaranteeing safety through security rounds through the hotel;
  • Supporting the Operations Manager and Hotel Manager in their daily activities;
  • Representing the management team in their absence;
  • Organize and attend Management Meetings.
Bedrijfsomschrijving
At the Courtyard Amsterdam Arena Atlas our fun, energetic and passionate associates help our guests “Make Room For A Little Fun.” Our lobby is flooded with natural light, and the impressive wooden staircase in the middle makes it a prime place to meet and greet. The rooms are designed with comfort and convenience in mind, making them utterly suitable for the modern traveler. Unwind, relax, or catch up on business while using our complimentary Wi-Fi.


We have Italian fine dining restaurant! The restaurant serves high quality and seasonal food in a modern key following the Italian heritage. Our ingredients are sourced locally and from Italy itself.


Amsterdam-Zuidoost is the heart of the business district in the capital of the Netherlands, just a short distance away from the vibrant center of Amsterdam. The hotel has convenient access to the Ziggo Dome, Johan Cruijff ArenA, AFAS Live, RAI convention centre and Schiphol Airport.