Guest Relations Intern*This internship is available as per June 2025*
Let your passion shine as Guest Relations Intern
What are you going to do?
During this internship you will have the opportunity to observe and assist in the work of a Guest Relations Officer. Both before, during and after the stay of the guest, you will focus on maintaining relationships with our guests. At The Grand, much attention is paid to the various guest segments that are categorized as VIP. Through good cooperation with the various departments of our hotel and a creative mindset, you realize the wishes of our guest and give a personal touch to their stay. In addition, you will be responsible for guest feedback and complaint handling.
What do we offer?
Our team is young and full with passion and motivation. The Grand highly values personal and professional growth, therefore, we have a full time trainings manager who contributes do your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross trainings in different departments to broaden your hotel knowledge.
The internship allowance is €600 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen.
Do you like to go out for dinner and drinks? Good! You will get up to 50% discount in several restaurants and bars in 4- and 5 star hotels in Amsterdam!
Who are we?
Sofitel Legend the Grand Amsterdam offers five-star deluxe service in a unique Amsterdam historical ambience with French elegance. Our hotel is part of the French hotel chain Accor.
We are located in the former City Hall of Amsterdam and we offer 177 hotel rooms of which 52 are suites. The Grand also features 19 Meeting rooms, an urban Spa, a Garden Bistro and fine dining restaurant; Bridges.
Your profile
You are enrolled in a hospitality study
You are available for the minimum period of 5 months
You speak English on a business level
You are flexible and motivated
Questions? You may ask for the Recruiter Gillian Fletcher. +31 (0)20 555 3 194 or gillian.fletcher@sofitel.com
Your browser does not support the video tag. Sofitel Legend The Grand AmsterdamSofitel Legend The Grand Amsterdam offers five-star luxury in a unique setting. Located in the heart of Amsterdam and being part of AccorHotels, a French international hotel chain, enables us to combine the historical flair of the building with modern design, and luxurious service. Located in the former city hall of Amsterdam, The Grand has 177 rooms, of which 52 are suites. The Grand also has 19 InspiredMeeting rooms, an urban spa and a award-winning restaurant, Bridges.
Our people are the core of our business. You give us your initiative, drive and energy we give you a internship you’ll love! Are you ready to live the LEGEND?
Are you looking for a career within The Grand? Go to www.careersatthegrand.nl for all the available job openings!SollicitatieHeb jij interesse in deze functie? Dan ontvangen wij graag je motivatie met CV! Je kunt reageren via ons Sollicitatieformulier. Website: Meer informatie >>>
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