Group Coordinator At a unique location in one of Amsterdam's major hotel and event venues, you are faced with a new challenge. As a Group Coordinator, you are the first contact for group bookings and play a key role in creating unforgettable experiences for our guests. From handling and selling various requests to discussing the specific wishes and requirements of our clients in detail, you know exactly how to exceed expectations. At Mövenpick we make moments, do you?
Be limitless From approaching potential customers to maintaining existing relationships. That is what you take care of. Selling group reservations energizes you. You handle the request from A to Z. You create a plan, arrange the contract, and ensure that all other related matters run smoothly. You motivate yourself and make sure that the business comes in. Successful group reservations are your goal, and you keep this in mind. This also means that you sometimes give tours in the hotel and to work closely with the organization and ensuring that reception and housekeeping staff receive the right instructions. If you do your job well, along with your colleagues, the booking becomes an experience for the customers and, therefore, a great success. There are no limits to your abilities. In addition, you will be:
Responsible for group bookings from A to Z, including:
handling incoming requests;
discussing wishes and requirements with the client, preparing competitive cost estimates and group offers, finalizing contracts, and making definitive arrangements;
processing the rooming lists from the Conference & Events department in the reservation system;
maximizing revenue through upselling and pricing strategies;
being responsible for welcoming accounts and arranging/conducting site inspections.
acting as the link between the organization and its clients;
managing administrative tasks, such as processing agreements and communicating them to colleagues in the hotel’s operational departments;
applying hotel policies regarding cancellations, no-shows, etc;
being responsible for after-sales follow-up.
In this position, you will work Monday to Friday from 09:00 to 17:00.
Proud to present Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.
And you provide that experience with a team of six to ten colleagues in our beautiful 4-star hotel located in Amsterdam overlooking the river IJ. With a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. Through the emergence of ijVENUES, Amsterdam’s new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel. In short: we have it all.
Don’t work. Do what you love instead You have a bubbly personality full of enthusiasm and drive. You What makes you happy is working with a large team and feeling the rush of achieving good results. You are a driven sales person, very precise when it comes to administration, you are enthusiastic about working with numbers. You keep an overview of small and large requests, and you don't like to say `no’ to a request "Yes, we can" sounds better to you. You must have:
fluent written and spoken knowledge of the English language, and preferably the Dutch language as well.
We offer Of course, we want you to have an optimal experience at Mövenpick. That’s why we are offering:
a monthly gross salary of between €2.419 and €2.929 in accordance with scale 5 of the Collective Labour Agreement for the Dutch hospitality and catering industry;
a contract of 38 hours per week;
25 leave days and time off for any overtime;
extra day off during your birthday month;
a travel allowance up to €200 per month, on the basis of the actual number of kilometres;
a night-shift allowance of 20% and a Sunday allowance of 5%;
pension contributions with the Horeca & Catering pension fund;
national and international opportunities for growth and (cross) training opportunities;
a uniform, laundry service and meals;
discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & HR-Group hotels;
enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest Mövenpick Experience;
recruitment bonus for a new colleague;
50% F&B discount at various hotels in Amsterdam;
various staff outings.
This is the right time to say yes You see it as a challenge to put a smile on the face of all guests visiting our hotel? Then do not hesitate any longer: send us your motivation letter and CV, or if you have any questions you can contact the HR Office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222.
If it is a match, you will be interviewed by a member of the HR department and Conference & Events manager. Are you ready? Movenpick Hotel AmsterdamMövenpick Hotel Amsterdam City Centre opened her doors in September 2006. The hotel is situated on the ‘IJ’ between the Passengers Terminal and the “Muziekgebouw”. Mövenpick Hotel Amsterdam is a modern 4 star hotel and offers 408 luxury guest rooms and 1000m2 Conference space divided over 11 state of the art banquet rooms in the hotel and the meeting center. Our guests also have access to the Fitness & Wellness. Other facilities in the hotel are the restaurant that can seat up to 250 persons, a Bar and 24 hour Room service. Mövenpick Hotel Amsterdam is a partner of IJvenues. For more information go to Mövenpick Hotel Amsterdam City Centre | 4 Star Hotel (movenpick.com) & www.ijvenues.com.
Mövenpick Hotels & Resorts has been acquired by Accor in 2018 as a perfect fit to expand their range of upscale brands. Since Movenpick was established in Switzerland in 1973, the brand has expanded its international presence, and today has 20,000-plus rooms in more than 100 Mövenpick hotels across Africa, Asia, Europe and the Middle East. For more information go to https://all.accor.com/brands/movenpick.nl.shtml
At Mövenpick “We make moments” for our guests, but also find it just as important to create great moments for our associates as well. We listen to them, involve them, and appreciate them, all to create an enjoyable working environment together.
The Mövenpick Hotels in the Netherlands are owned by the HR Group, which is one of the largest and fastest growing hotel operating companies in Germany. Their hotel portfolio is broadly diversified, from business hotels near fairs and airports, to centrally located city hotels or to hotels and resorts in leading leisure destinations. It includes a portfolio more than 9500 hotelrooms in Germany, Switserland, The Netherlands, Poland and Spain a mineral spring, two beverage delivery companies and several online shops, as well as service in IT and Real Estate. More information can be found on www.hrg-hotels.de/en/SollicitatieHeb jij interesse in deze functie? Dan ontvangen wij graag je motivatie met CV! Je kunt reageren via ons Sollicitatieformulier. Website: Meer informatie >>>
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