Group coordinator

Werkgever:
Movenpick Hotel Amsterdam City Centre
Regio:
Amsterdam
 
Functieomschrijving
At a unique location in one of Amsterdam's major hotel and event venues, you are faced with a new challenge. As a Group Coordinator, you are the first contact for group bookings and play a key role in creating unforgettable experiences for our guests. From handling and selling various requests to discussing the specific wishes and requirements of our clients in detail, you know exactly how to exceed expectations. At Mövenpick we make moments, do you?

Be limitless
From approaching potential customers to maintaining existing relationships. That is what you take care of. Selling group reservations energizes you. You handle the request from A to Z. You create a plan, arrange the contract, and ensure that all other related matters run smoothly. You motivate yourself and make sure that the business comes in. Successful group reservations are your goal, and you keep this in mind. This also means that you sometimes give tours in the hotel and to work closely with the organization and ensuring that reception and housekeeping staff receive the right instructions. If you do your job well, along with your colleagues, the booking becomes an experience for the customers and, therefore, a great success. There are no limits to your abilities. In addition, you will be:


  • Responsible for group bookings from A to Z, including:

  • handling incoming requests;

  • discussing wishes and requirements with the client, preparing competitive cost estimates and group offers, finalizing contracts, and making definitive arrangements;

  • processing the rooming lists from the Conference & Events department in the reservation system;

  • maximizing revenue through upselling and pricing strategies;

  • being responsible for welcoming accounts and arranging/conducting site inspections.

  • acting as the link between the organization and its clients;

  • managing administrative tasks, such as processing agreements and communicating them to colleagues in the hotel’s operational departments;

  • applying hotel policies regarding cancellations, no-shows, etc;

  • being responsible for after-sales follow-up.



In this position, you will work Monday to Friday from 09:00 to 17:00.

Proud to present
Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.

And you provide that experience with a team of six to ten colleagues in our beautiful 4-star hotel located in Amsterdam overlooking the river IJ. With a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. Through the emergence of ijVENUES, Amsterdam’s new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel. In short: we have it all.

Don’t work. Do what you love instead
You have a bubbly personality full of enthusiasm and drive. You What makes you happy is working with a large team and feeling the rush of achieving good results. You are a driven sales person, very precise when it comes to administration, you are enthusiastic about working with numbers. You keep an overview of small and large requests, and you don't like to say `no’ to a request "Yes, we can" sounds better to you. You must have:


  • fluent written and spoken knowledge of the English language, and preferably the Dutch language as well.



We offer
Of course, we want you to have an optimal experience at Mövenpick. That’s why we are offering:


  • a monthly gross salary of between €2.419 and €2.929 in accordance with scale 5 of the Collective Labour Agreement for the Dutch hospitality and catering industry;

  • a contract of 38 hours per week;

  • 25 leave days and time off for any overtime;

  • extra day off during your birthday month;

  • a travel allowance up to €200 per month, on the basis of the actual number of kilometres;

  • a night-shift allowance of 20% and a Sunday allowance of 5%;

  • pension contributions with the Horeca & Catering pension fund;

  • national and international opportunities for growth and (cross) training opportunities;

  • a uniform, laundry service and meals;

  • discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & HR-Group hotels;

  • enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest Mövenpick Experience;

  • recruitment bonus for a new colleague;

  • 50% F&B discount at various hotels in Amsterdam;

  • various staff outings.



This is the right time to say yes
You see it as a challenge to put a smile on the face of all guests visiting our hotel? Then do not hesitate any longer: send us your motivation letter and CV, or if you have any questions you can contact the HR Office via (klik op de solliciteer button) or by phone at +31 (0)20 519 1222.

If it is a match, you will be interviewed by a member of the HR department and Conference & Events manager. Are you ready?


Heb jij interesse in deze functie?
Dan ontvangen wij graag je motivatie met CV! Je kunt reageren via ons Sollicitatieformulier. Website: Meer informatie >>>

Bedrijfsomschrijving
Mövenpick Hotel Amsterdam City Centre opende haar deuren in september 2006. Het hotel is gelegen aan het 'IJ' tussen de Passengers Terminal en het "Muziekgebouw".
Mövenpick Hotel Amsterdam is een modern 4 sterren hotel en biedt 408 luxe gastenkamers en 1000m2 Conferentieruimte verdeeld over 11 state of the art banquetzalen in het hotel. Onze gasten hebben ook toegang tot de Fitness & Wellness. Andere faciliteiten in het hotel zijn het restaurant dat plaats biedt aan 250 personen, een bar en roomservice. Mövenpick Hotel Amsterdam is een partner van IJvenues. Ga voor meer informatie naar Mövenpick Hotel Amsterdam City Centre (movenpick.com) & IJvenues.com.


Mövenpick Hotels & Resorts is in 2018 overgenomen door Accor als een perfecte fit om hun aanbod van upscale merken uit te breiden. Sinds Movenpick in 1973 in Zwitserland werd opgericht, heeft het merk zijn internationale aanwezigheid uitgebreid en heeft het vandaag 20.000-plus kamers in meer dan 100 Mövenpick-hotels in Afrika, Azië, Europa en het Midden-Oosten. Ga voor meer informatie naar Accor.com


Bij Mövenpick "We make moments" voor onze gasten, maar vinden we het net zo belangrijk om ook mooie momenten te creëren voor onze medewerkers. We luisteren naar hen, betrekken hen erbij en waarderen hen, dit alles om samen een aangename werkomgeving te creëren.


De Mövenpick Hotels in Nederland zijn eigendom van de HR Group, een van de grootste en snelst groeiende hotelketens in Duitsland. Hun hotelportfolio is breed gediversifieerd, van zakenhotels in de buurt van beurzen en luchthavens, tot centraal gelegen stadshotels of hotels en resorts in toonaangevende vrijetijdsbestemmingen. Het omvat een portefeuille van meer dan 9500 hotelkamers in Duitsland, Zwitserland, Nederland, Polen en Spanje een minerale bron, twee drankenleveranciers en verschillende online winkels, alsmede dienstverlening in IT en Vastgoed. Meer informatie is te vinden op hrg-hotels.de
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