As an IT Helpdesk Employee, you'll report to the IT Service Desk Manager and provide technical support to the warehouse team in Bergen op Zoom and remotely to colleagues throughout Europe. This role demands excellent problem-solving skills, technical expertise, and the ability to deliver high-quality support to colleagues.Your tasks and responsibilities include:
Being the first one to contact for IT-related issues;
Managing and resolving IT tickets via the Jira ticketing system;
Providing on-site IT support for the warehouse and remotely for European colleagues;
Solving technical problems with hardware, software and networks;
Installation, maintenance and configuration of PCs, laptops, mobile devices, printers and handheld scanners;
Perform software installations and updates;
Troubleshoot problems with hardware, software and networks (including cable management).
User account management, including creation, updating and rights management.
If you have strong communication skills in Dutch and English (both written and spoken), this role is perfect for you. Have questions? Feel free to call or text Celine! Excited to get started? Apply NOW!Functie eisenWat breng je meeYou live in the NetherlandsPassion or interest in ITArbeidsvoorwaardenWat krijg je er voor terug'<'li'>'Competitive salary ranging from €2500 to €2900 based on full-time employment, depending on age and experience;'<'/li'>''<'li'>'You'll begin with a 12-month contract with the potential for a permanent position;'<'/li'>''<'li'>'Employer contribution to pension plan up to 6%;'<'/li'>''<'li'>'22 vacation days per year, plus an annual holiday allowance of 8% of your salary;'<'/li'>''<'li'>'Travel reimbursement starts from the first kilometer of your commute;'<'/li'>''<'li'>'Up to 3 complimentary nutritional and care products each month.'<'/li'>'
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