FunctieomschrijvingDo you have a passion for luxury hospitality, and do you want to make our guests feel at ease? The Amstel Hotel is looking for an enthusiastic Health Club Supervisor to join our team. In this role, you will ensure that our Health Club meets the highest five-star standards and help create an unforgettable experience for our guests.
RESPONSIBILITIES Lead the Team: Providing guidance and support to the Health Club team besides working in the day-to-day operations. Responsible for creating the schedule. Ensure effective communication and a collaborative team environment to deliver exceptional service to our guests. Guest Experience: Ensure all guests receive outstanding service and have a positive and relaxing experience at the Health Club. Respond to guest inquiries and concerns promptly, going above and beyond to fulfill their needs. Memorable Moments: Making the guests feel welcome and at ease in the Health Club. Creating memorable moments for our guests by offering a personalized service and going for the extra mile in an atmosphere of relaxation and enjoyment. Ensure Cleanliness and Hygiene: Comply with the hygiene standards to maintain the overall cleanliness of the Health Club. Oversee the daily maintenance to ensure all areas are spotless and clean, including equipment and changing rooms. Monitor the safety of our facilities and equipment for our guests. Administrative Duties: Handle inquiries via e-mail and telephone. Manage massage bookings and maintain contact with our Health Club members and guests. Besides daily administrative duties, there are opportunities to contribute to the continued refinement of the Health Club.
REQUIREMENTS
Passion for Luxury Hospitality: You understand the importance of five-star service.
Supervisory Skills: You can motivate and guide a team effectively.
Attention to Detail: You have an eye for perfection and take pride in maintaining high standards.
Excellent Communication: You are proactive, professional, and fluent in English.
Organized & Efficient: You know how to prioritize tasks in a fast-paced environment.
Experience in Hospitality: Previous experience in a 4- or 5-star hotel is a plus.
WHY THE AMSTEL HOTEL?
Inspiring Work Environment: Be part of a supportive and dynamic housekeeping team in Amsterdam’s most magical hotel.
Travel Benefits: Receive travel allowance for commutes over 5 km.
Career Growth: Enjoy opportunities to develop and grow within the Amstel Hotel and InterContinental Hotels Group.
Exclusive Discounts: Benefit from employee discounts on over 6500+ IHG hotel rooms worldwide.
Local Perks: Get 50% off food and beverages at 20 partner hotels in Amsterdam with our F&B Discount Card.
Personalized Support: Receive tailored guidance to help you succeed in your role and grow within the company.
Ready to elevate luxury hospitality with us? Apply now and become part of the Amstel Hotel team! We welcome applications from candidates eligible to work in the Netherlands/EU.
Bedrijfsomschrijving'THE GRAND DUTCH RESIDENCE': BELEEF DE MAGIE VAN HET AMSTEL HOTEL
Het Amstel Hotel is een vijfsterrenhotel, gekenmerkt door een rijke geschiedenis van oprechte gastvrijheid en uitzonderlijke luxe. Het hotel, met zijn unieke ligging aan de Amstel, ontving zijn eerste gasten in 1867 en staat sindsdien bekend om zijn majestueuze uitstraling en huiselijke warmte.
Werken bij Het Amstel betekent werken met een team dat toegewijd is aan het leveren van unieke, koninklijke en betekenisvolle ervaringen. Het betekent samenwerken om het onmogelijke te realiseren, zodat onze gasten zich thuis voelen. En net dat stapje verder gaan voor hun wensen. Wij van het Amstel hebben de eer om deel uit te maken van de speciale herinneringen van onze gasten. Om comfort en service te bieden. Om hen te helpen Amsterdam op de best mogelijke manier te ontdekken. Onze Director of HR - Brian Verrijp beschrijft hier zijn vernieuwde visie voor het Amstel hotel.
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