Part-time operations ambassador (0-hour contract)

Werkgever:
Hotel The Noblemen
Regio:
Amsterdam
 
Functieomschrijving
HOTEL THE NOBLEMEN
In May 2021 Hotel The Noblemen opened its doors. Located in a monumental canal house on the Leidsegracht, this fully renovated luxury boutique hotel boasts 13 unique guest rooms and a spa facility.

Explorers, inventors, philosophers, doctors and artists - each one of the 13 distinctive rooms represent a great Nobleman of The Dutch 17th Century. With its luxury interior and prime location, Hotel The Noblemen is the ultimate luxury boutique hotel of today, with a soul fueled by the history of yesterday.

We are looking for a part-time Hotel Ambassador, who is able to perform in many different positions. It is a very flexible position in a small boutique design hotel with a young but powerful team.

JOB DESCRIPTION
We are looking for someone to assist us in all aspects of the hotel operations – check in, check out, breakfast, guest relation, concierge and more. You will be the main point of contact with the guest; helping to create the ultimate luxury experience. You will work in a young and dynamic team and be part of a newly opened hotel – meaning you will have the chance to help shape the evolution of the guest experience through your input.

TASKS WILL INCLUDE
• Front Office
o Conducting check in and check out with MEWS PMS system
o Concierge: recommending restaurant/activities for guests – help to plan their days
o Guest relations: in-room set ups and personalized gifts for special occasions
o Address guest requests, questions and complaints

• F&B
o Preparing and serving breakfast for room service breakfast experience
o Responding to and serving in-room drink/snack orders

• Spa
o Make reservations for our Spa Facility
o Preparing the Spa for our guests

• Housekeeping
o Supervising role of checking the rooms after cleaning and making final adjustments to ensure perfect cleanliness
o In really busy periods, helping out with Housekeeping duties

QUALIFICATIONS
• Strong experience within hospitality (horeca)
• Fluent in English, other languages are a plus
• Attention to detail
• Guest oriented
• Team player

GENERAL DETAILS
• 0 hour contract (part-time contract with fixed hours could also be discussed)
• Approximately 2 to 4 shifts a week, weekends and/or weekdays and holidays
• Between €13,50 and €14,80 bruto per hour depending on experience and qualifications (plus 10.64% holiday pay and plus 8.85% holiday allowance)
• Food during your shift is provided


QUALIFICATIONS  
• Strong experience within hospitality (horeca)
• Fluent in English, other languages are a plus 
• Attention to detail
• Guest oriented
• Team player
Bedrijfsomschrijving
HOTEL THE NOBLEMEN
Hotel The Noblemen, gevestigd in een prachtig monumentaal grachtenpand aan de Leidsegracht, opende zijn deuren in april 2021. Dit volledig gerenoveerde luxe boutique hotel biedt 13 unieke kamers, een spa-faciliteit en een vergader-/dinerruimte voor maximaal 30 gasten.


Elke van de 13 kamers is geïnspireerd door een vooraanstaande edelman uit de Nederlandse 17e eeuw, zoals ontdekkingsreizigers, uitvinders, filosofen, artsen en kunstenaars. Met zijn luxueuze inrichting en uitstekende locatie is Hotel The Noblemen het ultieme moderne boutique hotel, doordrenkt met de rijke historie van het verleden.


Ons team van 20 jonge en enthousiaste medewerkers is gepassioneerd over Amsterdam en zet zich volledig in om onze gasten een onvergetelijk en ontspannen verblijf in de stad te bieden.