Dutch junior social media content moderator - relocation to lisbon

Werkgever:
Jobster

Regio:
Rotterdam

Functieomschrijving

Are you a Dutch speaker? Are you ready to pack your bags and kick - start your career in Lisbon?

We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities:

Provide B2B support to small and medium-sized businesses via chat, email and phone
Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
Provide pre and post-sales support for all self-service products
Offer recommendations to common B2B problems or frequently asked questions
Maintain and ensure high level of customer satisfaction
Identify trends and solve problems facing multiple SMB clients
Provide customer insights and feedback from our B2B clients to engineering

Requirements

Native or proficient level of Dutch (C2)
Advanced level of English both verbal and written
Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
Desire to learn and advance, be a curious investigator and problem solver
Experience with online advertising products and social media will be considered a plus
Must hold EU citizenship
Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits

Kernwoorden