FunctieomschrijvingHousekeeping Manager - Soho House Amsterdam At Soho House the Housekeeping Manager is experienced a housekeeping professional with a keen eye for detail and customer service. Primary responsibilities include management of housekeeping staff, inspecting guest rooms, training, coordinating and delegating tasks, and providing quality service to all guests who come to Soho House. A successful Housekeeping Manager plays a strategic role in liaising between departments, managing budgets, vendors and staff to ensure members and guest experience is always top-notch. Main Duties
Responsible for the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces
Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships
Purchase, re-order and maintain housekeeping supplies and inventory
Conduct pre-shift meetings, inspections of all rooms, concourses, clubs, seating areas and public areas
Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post shifts
Uphold the highest standards of cleanliness, safety, and conduct
Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event
Ensures the proper maintenance of all equipment; plan for repair and/or replacement of used and damaged equipment. Planning and organizing accommodation
Coordinating guest and staff laundry services and ensures that charges are posted accurately and in a timely manner
Knowledge of OSHA and safety standards within Housekeeping department. Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
Benefits Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
All Houses Membership
Market conform salary
Travel allowance > 7.5km
Healthy team meals on shift
Discounts on F&B, rooms and Cowshed
Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
One paid moving day per year
Two paid volunteering days per year
Requirements
Minimum of 3+ years of previous experience managing a team of housekeeping employees through motivation, coaching and development
The ability to anticipate customer needs, change goals and direction quickly and multitask
Working knowledge of rooms management systems
Advanced knowledge of Housekeeping process and procedures
Proven experience supervising housekeeping departments of 15+ employees
Ability to maintain a budget and proven excellence in customer service
Capable of using independent judgment/solid decision-making skills ability
Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
Self-motivated to accomplish goals, with a strong sense of responsibility
Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
Demonstrated sound organizational, coordinating and personal interface skills.
Demonstrated excellent written and verbal communication skills.
Proven job reliability, diligence, dedication and attention to detail.
Must be flexible with working nights, weekends, and holidays (when applicable)
BedrijfsomschrijvingThe venue... Located in the heart of Amsterdam, Soho House Amsterdam is a private members club with 79 bedrooms, a rooftop pool, a gym, a cinema and events spaces. On the ground floor is our Health Club and our Italian restaurant.
Who we are… Soho House & Co is a collection of private members' clubs, restaurants and hotels, spread across Europe, the UK and America. With lots of exciting expansion plans to open new houses and restaurants, it’s an amazing time to be joining us. For those who wish to both further their career and have fun, we offer fantastic, rewarding global prospects.
Opportunities for all… Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Benefits... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Soho Friends Membership and access to members’ digital content
Career growth and personal development opportunities, with an opportunity to travel abroad with us
Cookhouse and House Tonic training programmes to further develop our love and understanding of food and drinks
Our team events, from fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Travel allowance
Subsidised gym memberships and health insurance
Partnerships with different suppliers in the city of Amsterdam
Discounts at Soho House globally, as well as Soho Home and Cowshed
