Guest relations officer | pt

Are you someone who effortlessly creates a warm and welcoming atmosphere? Do you get energized by welcoming guests and ensuring a flawless experience? Do you have an eye for detail and know exactly how to identify and resolve issues before they become real obstacles? Then this role is perfect for you! 

 As a Guest Relations Officer, you're the primary point of contact for our guests and ensure they feel instantly welcome. You'll oversee the well-being of both guests and staff and ensure all departments are kept informed of important events. During your inspection rounds throughout the hotel, you'll pay close attention to cleanliness, technical issues, and compliance with house rules. If you notice anything, you'll take immediate action. You'll also personally welcome VIP guests and escort them to their rooms to ensure an unforgettable stay. No two days are the same in this dynamic role, and your proactive and service-oriented approach makes all the difference. 

Welcome to 'A World of Luxury & Art': Is this the place where you can truly reach your full potential?
Our hotel is part of Amrâth Hotels. Amrâth Hotels comprises 12 three-, four-, and five-star hotels in the Netherlands. Our hotels are situated in unique and central locations from Maastricht to Alkmaar. They are characterized by comfort, personalized service, and a unique character.

• You have completed at least an MBO4 or comparable education. 
• You preferably have knowledge of the MEWS system.  
• You are stress-resistant and have a high degree of accuracy.  
• You are able to work both independently and in a team. 
• You have an excellent command of Dutch and English. Do you speak an additional language? ¡Muy bien, sehr gut! 

• An exciting part-time job in the heart of Amsterdam 
• A salary in accordance with the Horeca-cao and depending on your experience. 
• One-year contract with the option to extend. We want you to stay with us! 
• After your first month, our “Know Where You Work” program treats you to a free night at one of our hotels!  
• Fancy seeing something other than Amsterdam? We offer an attractive Family & Friends discount, allowing you to enjoy an overnight stay at one of the other Amrâth hotels starting from €65.  
• Career Opportunities. We're happy to teach you the tricks of the trade so you can grow within the Amrâth hotel group.  
• We value your health and therefore offer a collective health insurance policy, corporate fitness and a bicycle plan.  
• Travel expenses from 10 km if cycling is not really your thing.  
• Market-based benefits such as 8% holiday allowance and 25 days of holiday based on a full-time employment contract.  
• If 25 vacation days aren't enough to recharge your batteries, you can purchase 5 extra days from us for some extra relaxation.
• Access exclusive discounts on a wide range of products and services through our Amrâth Hotels Discount Shop.
• If you successfully refer a new colleague, you will receive an attractive referral bonus.

At Amrâth Hotels, we value equality, diversity, and inclusion. Your gender, ethnicity, age, or sexual orientation make no difference to us!

Have we convinced you of this vacancy? Apply now using the button and send us your resume. We'll get back to you as soon as possible!

  
Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld. 
*Salaris is op basis van de Horeca-cao loontabel en wanneer de kandidaat 20 jaar of ouder is. Ben jij jonger dan 20? Dan ben je uiteraard ook van harte welkom om te solliciteren. Op basis van jouw ervaring en prestatie verzorgen wij een passend salaris.