Customer service agent

Customer Service Agent

As a Customer Service Representative, you are the sunshine in the house – not only for our team, but especially for our customers. You are the one who helps them with all their questions about orders and gives them the best advice for their new window coverings. No day is the same, because you are constantly switching between different topics. And with your sharp communication and solution-oriented attitude, you know how to make every situation a success.

What makes this job even more fun? That you help build a company where innovation and style go hand in hand. We make sure that every home not only looks more beautiful, but also becomes more functional.

The Company

At Tuiss our greatest strength is our people, we believe our team will help us on our journey to realise our dream in becoming the fastest growing, most loved and most efficient window coverings company in the world.

Transparency - We lead by example and inspire others to achieve excellence in the right way.

Entrepreneurship - We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs.

Accountability - We take ownership and are responsible for our actions and decisions.

Meritocracy - We set challenging but realistic targets and deliver results in a passionate way, Integrity and hard work are at the core of our culture, we go the extra mile.

Who are you?

You have a healthy dose of positive energy, think in terms of solutions and get a kick out of satisfied customers. You have a smooth chat and really know how to help people with your enthusiasm and professionalism. Oh, and you're available for at least 32 hours a week, because of course you don't want to miss out on any of the action!

What do you get in return?

• A good salary – a nice reward for your efforts
• 28 vacation days with full-time employment – enough time to find those rays of sunshine!
• 8% holiday pay – making your holiday plans even more fun
• Travel allowance – No worries about the costs of your commute
• Pension accrual from day 1 – cleverly arranged for later
• Flexibility – Do you want to work from home every now and then? No problem!
• Working in an international team in our beautiful city office on the 17th floor
• Access to GoodHabitz – keep growing and learning
• Discount on Tuiss products – give your own windows some love
• Fruit at work – for the necessary vitamins
• Bicycle plan - discount on a new bicycle for private or work
• Fun outings and team building – work with a smile!

What do you bring to the table?

• Availability – working 32/40 hours per week
• Team player mentality – working together with colleagues makes your working day even more fun
• Communication skills on point – you know how to communicate clearly, friendly and professionally
• Good command of Dutch and English – you know how to express yourself effortlessly in both languages
• Flexibility – switching between different customer questions is a breeze for you
• A positive attitude – you love a challenge and always go for the best result!

Where will you be working?

TUISS Window Decoration is an online international start-up company in a subsidiary of Hunter Douglas. We are active in countries such as Sweden, Italy, France, Colombia, Japan, Australia, Ireland and of course the Netherlands – and many more countries are planned! We work hard, but also like to have fun at the office. At Tuiss, we always help each other – together we make something beautiful every day!

Got excited? Then apply quickly for the position of Customer Service Representative at Tuiss!