About TCS
Tata Consultancy Services (TCS) is a global leader in IT services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.
TCS operates on a global scale & has over 6,08,985 of the world’s best-trained consultants representing 152 nationalities in 53 countries. TCS established its presence in the Netherlands in 1992 and works with leading Dutch Customers across industry sectors, including several NL20 companies. TCS has been ranked #1 in customer satisfaction, among IT services providers in the Netherlands in a survey by Whitelane Research and is recognized as a Top Employer in the Netherlands, Europe & also Global by the Top Employers Institute
For more information, visit www.tcs.com
Responsibility of / Expectations from the Role
- Providing Thought Leadership to explore opportunities that will mature our service portfolio, provide added value to our customers and establish long-term partnerships
- Managing delivery capabilities in line with an agreed budget, headcount and associated service delivery obligations and objectives
- Ensuring contractual obligations including stringent SLA adherence are met with changes made as required via appropriate governance controls
- Establish and maintain strong relationships with key stakeholders, actively managing expectations and proactively communicating potential issues
Must-Have skills
- Minimum 10 years of experience in leading and managing IT services delivery
- Experience of owning & delivering ServiceNow
- Proven track record of success in a Managed Services environment with both onshore & offshore delivery
- Business Development experience (direct, GTM and Partners)
- CXO Relationship management
- Market connects and Solution/ Pre-Sales capabilities
- Excellent communication, interpersonal, and presentation skills.
Good-to-Have skills
- Ability to build and maintain strong relationships with clients and internal stakeholders
- Proven ability to lead and motivate teams
- Financial acumen and budget management experience
- Experience in supporting new business & account growth
- Excellent analytical and problem-solving skills
- Experience in a fast-paced, client-focused environment
- Strong influential personality with effective negotiating skills
- Ability to shape, adapt and improve processes
Privacy Notice
Privacy Note: https://ibegin.tcs.com/iBegin/privacy-notice
Tata Consultancy Services (TCS) is an equal opportunity employer. We truly believe that employing a diverse workforce is pivotal to our success. Please note, recruiting decisions are always based on applicant’s skills, competencies & experience and potential fitment to the available role