Inside sales engineer - benelux

Werkgever:
Spirax-Sarco Engineering
Regio:
 
Functieomschrijving

Job Title: Inside Sales engineer - Benelux
Location: EMEA
Location Type:Remote
Website:
Group:

Watson-Marlow Fluid TechnologySolutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national
industrial engineering Group with expertise in the control and management of
steam, electric thermal solutions, peristaltic pumping and associated fluid
technologies.

When you join us, you
will be integrated into a cooperative and encouraging team, participate in
challenging yet critical work, and experience ongoing growth opportunities to
help you achieve your full potential. Visit our website to learn more.

Job Summary:
We are seeking a dynamic and motivated Inside Sales
Engineer to join our team. This role is pivotal in identifying and nurturing
customer relationships, with the primary goal of creating sales opportunities.
The ideal candidate will have a keen interest in both engineering and sales,
and will thrive in a fast-paced, collaborative environment.

As an Inside Sales Engineer, you will be responsible
for initiating and maintaining customer relationships, taking orders for repeat
business, and identifying new sales opportunities. You will also play a crucial
role in supporting our sales engineers by opening doors to prospective
customers. This is an exciting opportunity for someone who is passionate about
engineering and has a knack for sales.

Inside sales is the process of connecting with
prospects or customers via calls, emails, or other online channels, rather than
meeting them in person. Inside sales is ideal for transactional
business, and usually relates to MRO needs and smaller problem solving.

Key Responsibilities:

  • Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, and outreach.
  • Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.
  • Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.
  • Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.
  • Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
  • Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
  • Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.
  • Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.
  • Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.

    • Skills/Experience:
  • Ideally you will speak both English + Dutch. Additional European languages are an asset. 
  • Ideally you will have technical experience working with mechanically engineered / process equipment products or services.
  • This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs.
  • Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset.
  • Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.


    • At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
  • A competitive salary
  • Flexible working arrangements
  • A generous holiday allowance
  • Three days’ paid volunteering leave
  • Life assurance
  • Additional support and benefits through our Everyone is Included Group Inclusion Plan

    • Everyone is Included at Spirax Group
    We are passionate
    about creating inclusive and equitable working cultures where everyone can be
    themselves and achieve their full potential. For us, that means supportive
    teams and strong relationships where everyone’s contribution is valued - across
    social and cultural backgrounds, ethnicities, ages, genders, gender identities,
    abilities, neurodiversity, sexual orientation, religious beliefs, and
    everything else that makes us human and unique.

    We want everyone to
    be able to make their difference here, so we will always consider requests for
    flexible working.

    We know that
    everyone needs some extra help from time to time too, so we have introduced a
    range of additional benefits through our Group Inclusion Commitments. These
    include

  • Gender-neutral parental leave
  • 15 days of extra paid caregiver leave
  • Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
  • Menopause-friendly workplace principles and more

    • Learn more at .

    We are also a
    Disability Confident Committed Employer. If you would like to apply using this
    scheme, please select this option in our application form.

    We are an
    equal opportunity employer committed to fostering an inclusive and diverse
    workplace. We encourage candidates from all backgrounds to apply.

    If you
    require accommodations during the application process, please let us know.

    Company
    Overview
    At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we
    are driven by innovation and are dedicated to creating an inclusive workplace
    where everyone is empowered to make a difference. As a world leader in
    manufacturing peristaltic pumps and associated fluid path technologies for the
    life sciences and process industries, we offer a wide range of products,
    including tubing, specialised filling systems and products for single-use
    applications.

    Our shared Purpose is to
    create sustainable value for all our stakeholders as we engineer a more
    efficient, safer and sustainable world. Our technologies play an essential role
    in critical industrial processes and industrial equipment across industries as
    diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power
    Generation, Semiconductors and Healthcare. With customers in 116 countries, we
    provide the solutions that sit behind the production of many items used in
    daily life, from baked beans to mobile phones!

    Our inclusive culture and Values, unites us, guides
    our decisions and inspires us everywhere that we operate. We support our
    colleagues to make their difference for each other as well as customers,
    communities, suppliers, our planet and shareholders by creating a truly
    equitable working environment where everyone feels included.