FunctieomschrijvingWe are supporting a global organisation. You must have experience working with Workday for this opportunity. 10 months contract initially – 40 hours per week- hourly rate is up to €45, 2 days per week in the Amsterdam office Job Summary:The Specialist People Operations provides Human Resource support to employees and managers within an assigned region, country, or function, ensuring a positive employee experience through effective query resolution and facilitation of employee lifecycle processes—from Hire to Termination—excluding recruitment activities. By delivering efficient People administration and first-line communication, this role contributes to a solid People foundation and enhances the overall employee experience for the supported region(s) or country(ies). Key Responsibilities:Administer a wide variety of personnel policies and processes including all related document management.Ensure processes, procedures, and documents are current and compliant with applicable local employment laws and legislation.Execute people processing tasks such as contract/offer management, absence tracking/reporting/validation, and employee data changes.Maintain and administer global HR systems and tools (e.G., Workday, SAP).Document all internal queries following standard operating procedures.Maintain employee records and files accurately.Coordinate actions including validation of work permits and management of personnel contracts and documents.Prepare and coordinate payroll change reports and audits within pre-agreed timelines.Explain policies, procedures, and regulations to employees and managers to ensure compliance and understanding.Respond promptly to inquiries from internal and external parties, resolving issues or escalating as needed.Provide feedback for continuous improvement on employee handbook content and HR systems to Business Partners.Maintain employee communication channels such as bulletin boards and online resource libraries.Organize and support regional/country People-related events, e.G., health fairs, Ask.HR days. Ensure new hires and employee changes are administered within defined Service Level Agreements (SLAs) and payroll deadlines.Respond to ticket inquiries within SLA and achieve defined employee satisfaction targets.Complete mandatory compliance training on time.Identify, investigate, and resolve problems within systems or processes beyond documented procedures by updating or modifying working methods. Education & Experience Requirements:Bachelor's degree in Human Resources, Business Administration, or related field preferred.Minimum of 1 year experience within a People team or 2 years in a similar role, ideally including customer-facing HR or data processing experience. Skills and Knowledge:Proficient in People database systems, preferably Workday.Strong computer skills including SAP, MS Office, Google Suite.Basic knowledge of local labor laws preferred.Excellent written and spoken English communication skills.High attention to detail with a strong customer focus.Ability to communicate effectively, multi-task, solve problems, and maintain focus under stress.Adaptable with strong analytical skills and ability to see the bigger picture.Data and analytics oriented. Years of Relevant Job Knowledge:Basic Job Knowledge (1–3 years) 10 months contract initially – 40 hours per week- hourly rate is up to €45, 2 days per week in the Amsterdam office