Fortray Global is looking desktop or an EUC L1 Engineer ( With Backfill Position) in Amsterdam , NL with C1-certified Dutch proficiency. Our client is a local Dutch company, so the candidate must have work authorization in Netherlands or a stable visa valid for at least two years. It's B2B Contract 12 months.
you will provide end-user computing support (EUC) for laptops, desktops, iPhones, iPads, and asset inventory management, ensuring smooth day-to-day IT operations.
Key Responsibilities:
Provide hands-on support for laptops, desktops, iPhones, iPads, printers, and related peripherals.
Perform installations, troubleshooting, repairs, and asset monitoring.
Manage inventory and stock audits.
Update incidents/requests in ServiceNow and ensure SLA compliance.
Maintain professionalism and ensure customer satisfaction.
✅ Requirements:
Language: Native-level Dutch (mandatory) + Business English.
Certifications: A+ or equivalent; OEM certifications (Dell, Lenovo, Apple) preferred.
Experience in desktop/laptop troubleshooting, repairs, imaging, and software loading.
Familiarity with Jamf Pro (Apple device management).
1+ year technical training or equivalent hands-on experience.