Air logistics operational care specialist

Werkgever:
Kuehne+Nagel
Regio:
Schiphol-Rijk
 
Functieomschrijving
JOB DESCRIPTION

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Are you passionate about airfreight operations and customer satisfaction? Do you thrive in a fast-paced logistics environment where precision and teamwork are key? If so, we invite you to become part of our Operational Care Centre team in the Netherlands!

As an Air Logistics Operational Care Specialist, you will be responsible for coordinating airfreight shipments with accuracy and timeliness, ensuring customer transit time requirements are met. You’ll work closely with internal teams and external partners to manage bookings, documentation, and shipment monitoring, while driving operational excellence and compliance.

How you create impact


  • Coordinate transport activities including bookings, documentation, and shipment monitoring. 
  • Ensure timely and accurate updates in KN systems, including financial data. 
  • Collaborate with Customer Care, Sales, Gateway, Customs, and Optimization teams. 
  • Handle deviations and escalate operational issues as needed. 
  • Secure buy rates and capacity with qualified carriers and partners. 
  • Support account implementation and process improvement initiatives. 
  • Maximise profitability through cost optimization and system automation. 
  • Ensure compliance with air transport regulations and KN standards. 

    • What we would like you to bring


  • Ideally min. 2 years of experience in air logistics or freight forwarding. 
  • Educational background in Freight Forwarding or Logistics. 
  • Strong airfreight knowledge and understanding of industry-specific guidelines. 
  • High attention to detail with excellent organisational and analytical skills. 
  • Effective communication and coordination abilities with suppliers and partners. 
  • Service-oriented mindset with a proactive “can-do” attitude. 
  • Ability to work under pressure and adapt to changing priorities. 
  • Proficiency in English and Dutch. 

    • What's in it for you


    At Kuehne+Nagel, you’re not just starting a new job — you’re joining a global leader in logistics where your work has real impact. We offer a supportive and inclusive culture that values collaboration, innovation, and personal growth. You’ll thrive in an international environment that encourages continuous learning and career development. With us, you’ll experience a dynamic workplace where your ideas are heard, your contributions are valued, and your potential is nurtured. Join us and be part of a company that moves the world — by land, sea, and air. Your + shapes our future.

    Who we are

    Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

    As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

    We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.