About Us
We are SkyToll! Our company has been operating since 2008 in the field of intelligent transport information systems capable of analysing and regulating traffic anywhere in the world. We are the first in the world to create a solution that combines GNSS satellite positioning technology, DSRC microwave technology for short-range communication, and GSM mobile technology for communication in mobile networks.
With our global presence we are opening now a new branch in Netherlands. Let´s come to join us and build great things together!
Your Role
As Service Manager, you will:
- Ensure the smooth operation of all three service centres, including staffing (altogether 11 employees, plus you), shift organization, and optimization of operational processes and costs.
- Handle daily operational issues.
- Cooperate closely with the senior technician and other team members to improve work efficiency.
- Monitor and evaluate the status of incidents and service requests; oversee their timely and quality resolution.
- Manage 2 direct reports (Senior Technician and Administrative Assistant) and 9 indirect (Technician).
- Coordinate logistics operations between the service centres in Netherlands and technical headquarter in Germany.
- Cooperate with other departments within the organisation (technical, HR, logistics) to achieve operational and strategic goals.
What We’re Looking For
- 3+ years of experience in operations (team leader or managerial role), international environment preferred.
- Ability to solve problems independently, make decisions, and take responsibility.
- Strong organizational skills and result orientation.
- Experience in logistics and planning is an advantage.
- Good PC skills (Excel, planning tools, reporting).
- Fluent in English (for communication with the international headquarters).
- Driving license category B.
- VOL-VCA certificate would be a plus.
What We Offer
- Stable full-time job for a prestigious solid customer – state institution.
- Friendly, open culture with opportunities for learning, growth, and international cooperation.
- Learning and development budget.
- 25 vacation days (based on full-time) + 8% holiday allowance.
- Standard benefits: company laptop, phone.
Let’s connect and see if we could be the perfect match – working together and enjoying the journey!