It support specialist

Werkgever:
hays-nl
Regio:
Amsterdam
 
Functieomschrijving

IT Support Specialist

IT Support Specialist | 2d line support | Infrastructure | IT Coordinator |Are you passionate about solving tech problems and supporting people in a fast-paced, international environment? We’re partnering with a top-ranked global consulting firm — consistently recognised as one of the world’s best places to work — to find an IT Support Specialist to join their Amsterdam team!This is an exciting opportunity for someone at the start of their tech career who wants to grow in a collaborative, diverse, and high-performance workplace.
What You’ll Do:
  • Be the first point of contact for IT-related questions and issues.
  • Install, configure, and upgrade software and operating systems.
  • Investigate, troubleshoot and resolve hardware and software problems with computer systems.
  • Support user account management and access permissions.
  • Work with senior support staff to test new apps and upgrades.
  • Coordinate off-site hardware repairs with external vendors.
  • Deliver occasional end-user training and tech onboarding.
  • Keep accurate records of incidents, repairs, and inventory.
    • Who You Are:
  • Associate's/Bachelor’s degree or an equivalent combination of education, training and experience.
  • You have up to 2 years of experience in IT support, helpdesk, or similar role.
  • You’re curious, service-oriented, and eager to learn.
  • You thrive in fast-paced environments and love solving problems.
  • Strong communication skills and confidence in English (spoken and written).
  • Experience with remote support tools is a plus!
    • Why Apply?
  • Work with one of the most respected consulting firms in the world (we’ll tell you more during the process!).
  • Be part of a friendly, supportive, and international team.
  • Great growth potential – both technical and interpersonal.
  • Modern offices in the heart of Amsterdam.
  • Excellent training and mentoring opportunities.
    • Interested?Apply now or reach out directly to learn more. Let’s shape your next career move together.
    #LI-DNI