This is what you'll do:
Welcome guests with a smile and ensure a warm reception. You are the first point of contact and our hotel's representative. Manage and process reservations via phone or email, handle administrative tasks, and process invoices. Coordinate and optimize daily operations, stepping in where needed. Effortlessly switch between different departments within the hotel. Be operationally active in the following departments: breakfast service, housekeeping, and the restaurant. Have a fixed location within the Bastion Hotel chain but remain flexible for assignments at other locations when necessary. We work with the MEWS reservation system. No experience with MEWS? No problem! We provide extensive training and support.
Who are you?
You are available full-time and flexible from Monday to Sunday, for both morning and evening shifts. Morning shifts run from 06:00 to 15:00, evening shifts from 14:30 to 00:00. Occasionally, you may work an intermediate shift to handle peak hours. You have completed an MBO level 4 education in Hospitality or have relevant experience in the hospitality industry. Preferably, you have a driver's license and access to a car. You are fluent in both Dutch and English, both spoken and written. You can quickly switch between different tasks, even in high-pressure situations. You are ambitious, driven, and ready to further develop your leadership skills. What we offer:
An attractive gross salary of €2,470.44 per month (based on a 38-hour workweek). Extra financial bonuses every quarter and year! Travel expense reimbursement. 25 vacation days + 8% vacation pay in May (based on a 38-hour workweek). A festive December with a Christmas package and a staff party. A 20% weekend surcharge for working on Saturdays and Sundays. An extra allowance of €500 gross per year (based on a 38-hour workweek). A dynamic team with enthusiastic colleagues. Free training and certifications for Social Hygiene, First Aid, and HACCP. Career growth opportunities within Bastion Hotels, including promotions to Deputy Hotel Manager and Hotel Manager. Curious about our team and their experiences? Read all about it on the !
Ready for the next step?
Do you see yourself thriving as an Assistant Hotel Manager? Apply now using the button above!
Note: Only applications from candidates authorized to work in the Netherlands/EU will be considered.