Customer support project management (gmp) bleiswijk

Werkgever:
Thermo Fisher Scientific
Regio:
Bleiswijk
 
Functieomschrijving

  • Provide logistic management support for the storage and distribution of client material.
  • Prepare and submit documentation related to client activities and requests.
  • Lead the Green Light to Ship (GLTS) process in accordance with project timelines.
  • Assess client-supplied study specifications with Quality, Operations, and Procurement to craft Supply Chain solutions.
  • Ensure activities are completed in a timely manner to meet client requirements.
  • Use project planning tools such as Microsoft Project to monitor and communicate achievements and critical path activities.
  • Provide timely reports and other information to all collaborators.
  • Liaise with Operations to ensure study logistics are appropriately handled.
  • Lead stock levels for kit materials and packaging components.
  • Write and review departmental SOPs, Project Plans, and other documentation.
  • Ensure timely revenue recognition for assigned projects and verify final information for the Accounting Department.
  • Handle non-conformance issues and provide timely resolution reports.
  • Provide training to other members of the Fisher Bio Services team.
  • Participate in cross-functional business process improvement activities.
  • Communicate effectively with all levels of management, tailoring messages appropriately.

    • Minimum Requirements/Qualifications

  • Understanding of project management tools and techniques.
  • Certification in Project Management from a recognized training institution (or working towards certification) is advantageous.
  • Understanding of GXP requirements in a pharma or CRO environment.
  • Strong customer leadership skills and adaptability.
  • Ability to analyze problems and define customer-centric solutions.
  • Resilience and the ability to support team members.
  • Strong interpersonal, verbal, written, and numerical skills.
  • Scientific degree required, or other degree coupled with pharma/CRO equivalent work experience.
  • A great teammate.

    • Other Job Requirements

  • Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment.