Account director – hi tech/manufacturing

Are you passionate about the Hi Tech and Manufacturing industry and want to leverage technology to drive transformation for global clients? EPAM is looking for an experienced account management professional to manage client relationships within a core client based in Eindhoven. You will have an opportunity to work with best-in-class engineering, digital innovation and design teams supporting you to shape product vision. As an Account Director, you will play a vital role in driving the success of these accounts and have responsibilities covering commercial management, new business identification and delivery governance. As part of this role, you will be responsible for working with cross-functional teams to consult, design and deliver digital innovation & transformation solutions to clients in digital channels. You will leverage industry expertise and experiences using technologies to transform business services across a variety of focus areas. You will utilize your client management experience to develop relationships and identify opportunities for the wider practice.

• Act as a trusted advisor in the Hi Tech and Manufacturing space, providing clients with advice on the latest technology trends
• Collaborate with cross-functional teams to deliver technology-focused transformation projects across a variety of areas
• With the support of our sales/pre-sales teams, assess client opportunities, generate & respond to RFPs, create proposals and presentations, establish senior relationships with clients and prospective clients and help to close/sign new deals
• Shape and scope consulting engagements, establish optimal operating models and project team organization and lead the transition from the sales process to the delivery phase
• Stay abreast of current and emerging trends, unique opportunities and challenges in the sectors, markets and geographies (focus on Manufacturing-based clients) in which our clients operate and offer clarity in how these affect our clients’ businesses and initiatives
• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth of practice activities within our portfolios
• Align with Business Unit goals and objectives; support company financial goals including revenue and profit targets

• Demonstrable broad and deep expertise in bespoke Software Engineering, ERP, Data and Cloud services
• Deep industry experience in trend-setting, digital & innovative technology-focused leadership positions, or the equivalent from a recognized consultancy practice
• Strong problem-solving and creative-thinking skills
• Willingness to lead people and recruit your own team
• Ability to travel on an as-needed basis
• Strong interpersonal and communication skills
• Seasoned presentation skills
• Gravitas and personal credibility with senior executives
• Proven ability to manage client consulting engagements under high stress, or the management of digital innovation transformation programs to completion
• Sound business acumen; commercial and strategic skills; numeric fluency; negotiation skills; advocate for diversity

• Full fluency in both Dutch and English
• Experience managing client relationships within the Hi Tech and Manufacturing industry

• 26 paid holiday days
• Disability insurance (WGA Shortfall insurance)
• Long-term disability insurance (WIA Top up insurance)
• EPAM Employee Stock Purchase Plan (ESPP)
• Commuting to work - costs reimbursement
• Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)
• Bike lease
• Employee Assistance Program
• Corporate Programs including Employee Referral Program with rewards
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• All benefits and perks are subject to certain eligibility requirements

• Director

• Full-time

• Business Development
• Information Technology
• Engineering

• Software Development
• IT Services
• IT Consulting