Deputy country manager - belgium & luxembourg

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About The Team

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We are the BYD Benelux team, a passionate team of young and seasoned professionals, driven by innovation and a comprehensive understanding of the automotive landscape in the Netherlands, Belgium, and Luxembourg. We embrace the diverse challenges of being a new entrant brand and are committed to our long-term success by delivering top-tier BEV/PHEV products, customer experience, and services to our local customers.

Our forward-thinking approach and unwavering dedication to collaboration with our valued partners form the foundation of our long-term success. We are agile, quick to respond to industry trends, and always strive to set new benchmarks in quality and innovation. United by a shared vision of excellence, the BYD Benelux team is focused on creating a sustainable and customer-centric future in the automotive world.

About The Role
As the Deputy Country Manager – Belgium, Luxembourg, you will play a key role in driving business growth and ensuring the smooth execution of operations in the Dutch market. You will jointly own the national commercial targets, lead the expansion of our business and partner network, and deliver outstanding customer experiences—supporting and in close collaboration with the Country Manager Benelux.

Beyond the existing business scope, you are expected to leverage your strong local expertise and resources to identify and realize new business opportunities. This role requires both your strategic vision and hands-on operational leadership—balancing quantitative objectives (e.g., customer NPS, sales, network development, market share, and P&L) with qualitative outcomes (e.g., Investor relations, team development, and mentorship).

Your Tasks:

• Deliver national commercial results, translating national strategic targets (e.g., customer satisfaction, network coverage, sales, market share, inventory turnover, profitability) into actionable goals for regional partners, stakeholders, and teams, and overseeing their execution.
• Act as the face of BYD in Belgium and Luxembourg with industry stakeholders and media; build and strengthen relationships with key partners.
• Manage dealer and partner relations, ensuring high network quality and strict compliance with BYD standards.
• Drive business growth with an omni-channel and “B2B2B2C” approach; negotiate and oversee dealership agreements while fostering teamwork to achieve shared goals.
• Champion a customer-first mindset by understanding evolving needs and working with partners to consistently exceed expectations.
• Oversee and optimize the entire customer journey—from lead generation to order, delivery, and after-sales satisfaction.
• Recruit, develop, and inspire the BYD BeLux team, ensuring strong performance management, coaching, and talent growth.
• Provide market insights and customer feedback to internal teams, supporting continuous improvement and innovation.

You have

• 10 years of professional experience, including at least 3 years in a senior commercial or sales role in the automotive, technology, or consumer retail sector.
• Proven track record in team leadership and achieving business targets.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated with high adaptability, resilience in a rapidly developing, dynamic environment, and partner effectively with cross-border/cultural teams.
• Fluency in Flemish, French, and English; additional European languages or Chinese Mandarin is a plus.
• Ability to travel up to 50% of the time with frequent visits to the head office, investors, and partners.
• Solid understanding of commercial tools, CRM systems, and digital business processes.
• Bachelor’s or Master’s degree in Business Administration or related field.

We offer

• An exciting opportunity to drive the transition of zero-emission transportation and economic decarbonization in a fast-growing company that represents leading technology in sustainability solutions.
• Performance and experience-based competitive remuneration package and a cool BYD company car for both work and family.
• International learning opportunities, team building, and various exciting events for special days and milestones.
• 25 days of annual holiday allowance with the option of acquiring an additional 5 days.

About BYD Group
Established in November 1994, BYD Group is a leading multi-sector high-tech company focused on innovation and development in automobiles, rail transit, renewable energy, and electronics.

Committed to fulfilling a better life through technological innovations, BYD Group leverages a robust network of over 40 subsidiaries, with over 900,000 employees of 110,000 engineers worldwide in over 400 cities of 79 countries, actively driving the implementation of comprehensive zero-emission and emission reduction solutions. In 2024, BYD Auto delivered 4.27 million NEV (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales.