Role Description:
As a Technical
Application Manager, you will collaborate closely with
cross-functional teams to optimize application performance,
implement enhancements, and troubleshoot issues, all while
contributing to the overall success of our
projects.
The
support will consist of the following tasks:
•
Application Management: monitor and manage the performance of
various IT applications.
• Application
Implementation: implementation of changes, updates and
enhancements, including coordination with development
teams.
• Technical Support: provide direct
technical support for end-users, troubleshoot application-related
functional or performance issues.
• Application
Documentation: maintain and regularly update system
documentation.
• Application Security: ensure the
security and compliance of the managed
applications.
• Stakeholder Management:
collaborate with various stakeholders such as business users, IT
colleagues, third party vendors and management.
•
Lifecycle Management: overseeing and managing the entire lifespan
of the managed applications, from its inception to retirement,
guaranteeing compliance to business requirements and ensuring
technical support capabilities.
• Continuous
Improvement: identify opportunities for process improvements,
automation and optimization of the application management
lifecycle.
• Standby Shift Rotation: participate
in the team standby shift rotation planning to support the
businesss clients outside of office hours for 24/7
applications.
Your
Profile:
You are an enthusiastic professional
Technical Application Manager with a Bachelor or Master degree in
Computer Science, IT or similar.
In addition you bring:
•
Knowledge of IT infrastructure concepts.
•
Experience with managing business critical
applications.
• Proficiency with relevant
technologies (Cloud and on premise) such as Windows server, IIS,
Firewall, Azure.
• Experience with application
performance monitoring and management tools.
•
Excellent problem-solving and analytical
skills.
• Strong leadership, communication, and
interpersonal skills.
• Ability to manage
multiple projects and priorities in a fast-paced
environment.
• Familiarity with Agile
methodologies is a plus.
• Excellent Dutch and
English communication skills, both spoken and
written,
• A team player personality and the
ability to bring extra energy to the team
Department:
DAF is one of the major
manufacturing companies in the Netherlands. Within DAF, IT Europe
is responsible for the development, implementation, support and
management of the information systems for DAF and PACCAR users
worldwide. IT Europe is located in Europe, England and Brazil. More
than 300 employees work within IT Europe. Within IT youll be
working in the After Sales department, which is responsible for the
management of all applications that support the after sales
business processes.
NOTE: For this position ZZP-ers/Freelancers
will not be taken into consideration.