We’re dedicated to expediting the energy transition with sustainable home energy solutions accessible to all, aiming to assist 3 million households in making the transition by 2030. That’s why we're looking for a highly motivated and ambitious individual who's ready to roll up their sleeves and make a tangible impact on the climate change challenge we're tackling head-on. Are you ready to rise to the challenge?
As a Product Owner - Customer Support you will take full ownership of our support tooling - Zendesk. You’ll serve as the go-to person for both Customer Support (CS) and Technical Customer Support (tCS) teams for everything related to Zendesk — from configurations and troubleshooting to continuous improvement. Your mission is to ensure Zendesk evolves with the needs of our support operations while creating clarity, efficiency, and enablement across the team.