Engagement director – enterprise solutions(manufacturing industry)

Role Summary: We are seeking a strategic and multilingual delivery leader to manage the execution of Enterprise Solutions programs, including SAP, Oracle, Salesforce, ServiceNow, and other platforms for our manufacturing clients across Europe. This leader will ensure delivery excellence, client satisfaction, and business growth through strong governance, cultural alignment, and stakeholder engagement across diverse European geographies.

• Lead Delivery and Business development for enterprise technology programs across SAP, Oracle, Salesforce, ServiceNow, and other platforms for specific manufacturing clients in Europe.
• Drive the integration of AI and GenAI solutions into enterprise platforms to enhance automation, analytics, and user experience for the clients.
• Serve as the primary point of contact for client stakeholders, ensuring alignment with business objectives and delivery milestones.
• Collaborate with offshore and nearshore teams to ensure high-quality, timely, and cost-effective delivery.
• Support pre-sales, RFP responses, and solutioning for new opportunities, including AI/GenAI-led transformation initiatives.
• Ensure compliance with TCS delivery methodologies, local regulations, and industry standards.
• Manage escalations, risks, and delivery KPIs across multiple client engagements.
• Build and mentor onsite teams and foster a culture of innovation and continuous improvement

• 18 to 20 years of IT experience with at least 8 years in a delivery leadership role in Europe.
• Experience in implementing or managing AI/GenAI use cases within enterprise environments.
• Deep understanding of European manufacturing industry trends, compliance requirements, and digital transformation drivers.
• Experience managing multi-country, multi-vendor delivery programs in a global delivery model. Familiarity with Agile, DevOps, and hybrid delivery methodologies

• Bachelor’s or Master’s degree in Engineering, Computer Science, or related field; MBA is a plus.
• Certifications in relevant enterprise platforms (e.g., SAP, Oracle, Salesforce) are preferred.
• Fluent Dutch as well as English Proficiency
• Professional proficiency in any additional European language (e.g., French, German, Spanish, or a Nordic language) in addition to English & Dutch is highly desirable.
• Strong leadership, communication, and stakeholder management skills

About TCS

Tata Consultancy Services (TCS) is a global leader in IT services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.

TCS operates on a global scale and has over 6,08,985 of the world’s best-trained consultants representing 152 nationalities in 53 countries. TCS established its presence in the Netherlands in 1992 and works with leading Dutch Customers across industry sectors, including several NL20 companies. TCS has been ranked #1 in customer satisfaction, among IT services providers in the Netherlands in a survey by Whitelane Research and is recognized as a Top Employer in the Netherlands, Europe & also Global by the Top Employers Institute.

For more information, visit www.tcs.com

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Tata Consultancy Services (TCS) is an equal opportunity employer. We truly believe that employing a diverse workforce is pivotal to our success. Please note, recruiting decisions are always based on applicant’s skills, competencies & experience and potential fitment to the available role.