Dutch speaking customer expert - technology support

Position: Dutch-speaking Customer Expert – Technology Support
Work Model: Remote from Greece
Location: Greece. Relocation to Greece is mandatory.
Language: Dutch (C1/native) + English (B2 minimum)
Contract Type: 8-month contract, with potential for extension
Gross Monthly Salary: €1,300–€1,500

Start Dates: November/December

Are you passionate about technology and enjoy helping people solve problems? Join an international customer experience team supporting a globally recognized technology brand!

As a Dutch-speaking Customer Expert, you'll help customers with product inquiries, technical issues, orders, deliveries, and after-sales requests. You'll receive structured training, work with modern tools, and develop valuable technical support skills while gaining experience in an international environment.

What's in it for you? Competitive compensation, performance-based bonuses, comprehensive training, and opportunities to grow into roles such as mentor, trainer, quality assurance, or specialized technical support.

• Support Dutch-speaking customers via phone, chat, and email.
• Assist with product inquiries, technical issues, orders, and after-sales requests.
• Troubleshoot device and product issues, providing clear, step-by-step guidance.
• Handle complaints and escalations with empathy and a solution-oriented approach.
• Coordinate with specialized teams and follow up on complex cases until resolution.
• Accurately document customer interactions in CRM systems.
• Maintain high service quality and customer satisfaction standards.

• Gross monthly salary: €1,300–€1,500.
• Monthly performance bonus of up to €250, depending on the team and target achievement.
• Potential one-time training completion bonus of up to €450 gross in selected teams.
• Transportation bonus of up to €100 per month for eligible on-site roles, proportional to on-site days after training.
• Structured onboarding and dedicated training before working independently.
• Potential career progression into mentoring, training, quality assurance, or second-level support.
• Team activities and a supportive, international working environment.

• Full-time position.
• Monday to Friday, with occasional weekend shifts depending on the team.
• Fixed day shifts or rotating shifts, depending on the project.
• Remote work from Greece.

Relocation support is available for eligible candidates moving to Greece from abroad. Further details regarding the relocation package will be provided during the interview process.

• At least C1 proficiency in Dutch.
• B2 English level minimum
• Good computer skills and confidence using multiple tools simultaneously.
• Strong communication and problem-solving skills.
• Ability to multitask and remain calm in challenging situations.
• Previous customer service experience is not required.

Ready for your next career move? Combine your interest in technology with an international career opportunity in Greece. Apply now and discover what this opportunity has to offer!