Functieomschrijving
As a Travel Consultant , you arrange and manage travel for crews and employees working in the energy, marine and offshore industries. You book flights, hotels and transfers in Amadeus, handle changes, rebookings and cancellations, and make sure travelers reach their destination on time, even when plans change at the last minute due to weather, delays or other disruptions. You handle requests by phone, email and chat, and you work in a fast-paced environment where quick thinking and accuracy matter.
Working conditions:
Working conditions:
- Monday to Friday, with rotating shifts between 08:00 and 19:00 (no evenings, weekends or holidays)
- Minimum 32 hours per week
- Remote work, with an office visit in Utrecht twice a month
- Recent, hands-on experience working in Amadeus GDS. This is a must. Your Amadeus knowledge will be tested during the interview.
- Several years of experience as a travel consultant, booking flights and handling ticket changes, reissues and refunds
- Experience with crew, marine or offshore travel is a big plus
- Ability to stay calm, work accurately, and solve problems quickly under pressure
- Excellent spoken and written English
- German or French is a plus
- Mostly remote, with regular office days in Utrecht
- Room to keep learning and build your career in the travel industry
- Work with modern travel technology in an international company
- A friendly, inclusive team where everyone is welcome
- The option to work from abroad for part of the year
- A salary between €35,000 and €48,000 gross per year, depending on your experience